Residential customer preference and behavior: CLASSIFY trademark and PULSE reg sign technical guide

Technical Report · Thu Mar 01 04:00:00 EST 1990

OSTI ID:7046973

The Customer Preference and Behavior (CP B) Project is designed to satisfy two chief objectives of electric utility managers concerned with demand-side management (DSM): To organize utility customers into submarkets or segments on the basis of their energy-related needs; and to provide tools for evaluation and targeting DSM program options; as part of the CP B Project,two software tools were developed to meet these objectives for the residential sector: CLASSIFY (customer segmentation); and PULSE (evaluation and targeting DSM program options). This guidebook describes the modeling analyses associated with the development of CLASSIFY and PULSE. It provides enough detail for the reader for the reader to understand thoroughly how the residential survey data were analyzed and the tools developed. With this understanding, electric utility managers can apply these techniques and/or repeat them on other databases. 33 figs., 2 tabs.

• Research Organization: Electric Power Research Inst., Palo Alto, CA (USA); National Analysts, Inc., Philadelphia, PA (USA)
• Sponsoring Organization: EPRI
• OSTI ID: 7046973
• Report Number(s): EPRI-EM-5907
• Country of Publication: United States
• Language: English

Related Subjects

29 ENERGY PLANNING, POLICY, AND ECONOMY
296000* -- Energy Planning & Policy-- Electric Power
BEHAVIOR
COST BENEFIT ANALYSIS
DATA BASE MANAGEMENT
DATA PROCESSING
DEMAND
ECONOMIC ANALYSIS
ECONOMICS
ELECTRIC UTILITIES
ENERGY CONSUMPTION
ENERGY DEMAND
ENERGY MODELS
ENGINEERING
HUMAN FACTORS ENGINEERING
LOAD MANAGEMENT
MANAGEMENT
MARKETING
PROCESSING
PROGRAM MANAGEMENT
PUBLIC UTILITIES
RESIDENTIAL SECTOR
SAMPLING
STABILITY
SURVEYS