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U.S. Department of Energy
Office of Scientific and Technical Information

Data collection for CLASSIFY trademark and PULSE

Technical Report ·
OSTI ID:6628277
 [1]
  1. National Analysts, Inc., Philadelphia, PA (USA)
The Customer Preferences and Behavior (CP B) Project is designed to satisfy two chief objectives of electric utility managers concerned with demand-side management (DSM): organize utility customers into submarkets or segments on the basis of their energy-related needs; and provide tools for evaluating and targeting DSM program options. As part of the CP B project, a national residential survey of residential customers was conducted, from which two software tools were developed: CLASSIFY{trademark} to segment residential customers; and PULSE to evaluate and target DSM program options. This guidebook provides a detailed description of the 1988 CP B National Residential Survey and suggests how member utilities can make use of the resulting CP B national database and software (CLASSIFY{trademark} and PULSE) in their market planning activities. 38 figs.
Research Organization:
Electric Power Research Inst., Palo Alto, CA (USA); National Analysts, Inc., Philadelphia, PA (USA)
Sponsoring Organization:
EPRI
OSTI ID:
6628277
Report Number(s):
EPRI-EM-5906
Country of Publication:
United States
Language:
English