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U.S. Department of Energy
Office of Scientific and Technical Information

Energy essays: a focus on utility communication

Technical Report ·
OSTI ID:6027705

The following papers are included: (1) technology, customers, and the feedback loop, (2) utility communications: a need for understanding the American character, (3) utility programs and grass roots communication, (4) reading the tea leaves of public opinion, (5) the need for public opinion surveys in utility communication programs, (6) the role of assessment in effective utility communication programs, (7) utility customer communication; perspectives on current public policy and law, (8) customer communications - a notion in motion, (9) communication when your customer is your owner, (10) radio advertising, (11) television advertising, (12) newspaper advertising, and (13) magazine advertising. (MOW)

Research Organization:
Michigan State Univ., East Lansing (USA). Center for Evaluation and Assessment
DOE Contract Number:
AC01-80RG10347
OSTI ID:
6027705
Report Number(s):
DOE/RG/10347-T1; ON: DE83012185
Country of Publication:
United States
Language:
English

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