Making a case for information technologies
Journal Article
·
· Fortnightly
OSTI ID:146061
Cost-benefit analysis has been applied to Geographic Information Systems (GIS) and Automated Mapping/Facilities Management (AM/FM) systems since the first commercial project was initiated by Public Service Company of Colorado in the early 1970`s. Since then, many of the thousands of analyses completed for such projects have used tools and techniques employed by utilities for other large capital-asset investments, especially computer systems. In many cases, utility GIS has not been viewed as mission-critical. Occasionally, some utilities have viewed GIS as a discretionary investment. GIS no longer just maps and records; it is now about effectively operating transmission and distribution facilities, assisting in major capital-asset investment decisions, determining equipment replacement schedules, improving customer service, supporting a new wave of sales and marketing initiatives, and providing information about competitors, customer trends, economic development activity, and other strategic issues.
- OSTI ID:
- 146061
- Journal Information:
- Fortnightly, Journal Name: Fortnightly Journal Issue: 5 Vol. 133; ISSN FRTNE8
- Country of Publication:
- United States
- Language:
- English
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