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Title: Credibility-enhancing displays promote the provision of non-normative public goods

Abstract

Promoting the adoption of public goods that are not yet widely accepted is particularly challenging. This is because most tools for increasing cooperation—such as reputation concerns and information about social norms—are typically effective only for behaviours that are commonly practiced, or at least generally agreed upon as being desirable. Here we examine how advocates can successfully promote non-normative (that is, rare or unpopular) public goods. We do so by applying the cultural evolutionary theory of credibility-enhancing displays3, which argues that beliefs are spread more effectively by actions than by words alone—because actions provide information about the actor’s true beliefs. Based on this logic, people who themselves engage in a given behaviour will be more effective advocates for that behaviour than people who merely extol its virtues—specifically because engaging in a behaviour credibly signals a belief in its value. As predicted, a field study of a programme that promotes residential solar panel installation in 58 towns in the United States—comprising 1.4 million residents in total—found that community organizers who themselves installed through the programme recruited 62.8% more residents to install solar panels than community organizers who did not. This effect was replicated in three pre-registered randomized survey experiments (total n =more » 1,805). These experiments also support the theoretical prediction that this effect is specifically driven by subjects’ beliefs about what the community organizer believes about solar panels (that is, second-order beliefs), and demonstrate generalizability to four other highly non-normative behaviours. Our findings shed light on how to spread non-normative prosocial behaviours, offer an empirical demonstration of credibility-enhancing displays and have substantial implications for practitioners and policy-makers.« less

Authors:
 [1];  [2];  [1];  [3];  [4]
  1. Yale Univ., New Haven, CT (United States)
  2. Duke Univ., Durham, NC (United States)
  3. Univ. of Toulouse Capitole (France)
  4. Massachusetts Inst. of Technology (MIT), Cambridge, MA (United States)
Publication Date:
Research Org.:
Yale Univ., New Haven, CT (United States)
Sponsoring Org.:
USDOE Office of Energy Efficiency and Renewable Energy (EERE), Renewable Power Office. Solar Energy Technologies Office
OSTI Identifier:
1501695
Grant/Contract Number:  
EE0006128
Resource Type:
Accepted Manuscript
Journal Name:
Nature (London)
Additional Journal Information:
Journal Name: Nature (London); Journal Volume: 563; Journal Issue: 7730; Journal ID: ISSN 0028-0836
Publisher:
Nature Publishing Group
Country of Publication:
United States
Language:
English
Subject:
14 SOLAR ENERGY

Citation Formats

Kraft-Todd, Gordon T., Bollinger, Bryan, Gillingham, Kenneth, Lamp, Stefan, and Rand, David G. Credibility-enhancing displays promote the provision of non-normative public goods. United States: N. p., 2018. Web. doi:10.1038/s41586-018-0647-4.
Kraft-Todd, Gordon T., Bollinger, Bryan, Gillingham, Kenneth, Lamp, Stefan, & Rand, David G. Credibility-enhancing displays promote the provision of non-normative public goods. United States. https://doi.org/10.1038/s41586-018-0647-4
Kraft-Todd, Gordon T., Bollinger, Bryan, Gillingham, Kenneth, Lamp, Stefan, and Rand, David G. Wed . "Credibility-enhancing displays promote the provision of non-normative public goods". United States. https://doi.org/10.1038/s41586-018-0647-4. https://www.osti.gov/servlets/purl/1501695.
@article{osti_1501695,
title = {Credibility-enhancing displays promote the provision of non-normative public goods},
author = {Kraft-Todd, Gordon T. and Bollinger, Bryan and Gillingham, Kenneth and Lamp, Stefan and Rand, David G.},
abstractNote = {Promoting the adoption of public goods that are not yet widely accepted is particularly challenging. This is because most tools for increasing cooperation—such as reputation concerns and information about social norms—are typically effective only for behaviours that are commonly practiced, or at least generally agreed upon as being desirable. Here we examine how advocates can successfully promote non-normative (that is, rare or unpopular) public goods. We do so by applying the cultural evolutionary theory of credibility-enhancing displays3, which argues that beliefs are spread more effectively by actions than by words alone—because actions provide information about the actor’s true beliefs. Based on this logic, people who themselves engage in a given behaviour will be more effective advocates for that behaviour than people who merely extol its virtues—specifically because engaging in a behaviour credibly signals a belief in its value. As predicted, a field study of a programme that promotes residential solar panel installation in 58 towns in the United States—comprising 1.4 million residents in total—found that community organizers who themselves installed through the programme recruited 62.8% more residents to install solar panels than community organizers who did not. This effect was replicated in three pre-registered randomized survey experiments (total n = 1,805). These experiments also support the theoretical prediction that this effect is specifically driven by subjects’ beliefs about what the community organizer believes about solar panels (that is, second-order beliefs), and demonstrate generalizability to four other highly non-normative behaviours. Our findings shed light on how to spread non-normative prosocial behaviours, offer an empirical demonstration of credibility-enhancing displays and have substantial implications for practitioners and policy-makers.},
doi = {10.1038/s41586-018-0647-4},
journal = {Nature (London)},
number = 7730,
volume = 563,
place = {United States},
year = {Wed Oct 24 00:00:00 EDT 2018},
month = {Wed Oct 24 00:00:00 EDT 2018}
}

Journal Article:
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Cited by: 45 works
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Figures / Tables:

Fig 1 Fig 1: Ambassadors who install solar panels through Solarize are more successful at convincing others to participate in the program than ambassadors who do not. Shown are the number of people per town who installed solar panels using the Solarize program, as a function of whether that town’s solar ambassadormore » themselves installed using Solarize. Box-and-whiskers plot indicates the minimum, 25th percentile, 50th percentile (median), 75th percentile, and maximum values.« less

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