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Title: Using social media for actionable disease surveillance and outbreak management. A systematic literature review

Abstract

Here, research studies show that social media may be valuable tools in the disease surveillance toolkit used for improving public health professionals’ ability to detect disease outbreaks faster than traditional methods and to enhance outbreak response. A social media work group, consisting of surveillance practitioners, academic researchers, and other subject matter experts convened by the International Society for Disease Surveillance, conducted a systematic primary literature review using the PRISMA framework to identify research, published through February 2013, answering either of the following questions: 1) Can social media be integrated into disease surveillance practice and outbreak management to support and improve public health? 2) Can social media be used to effectively target populations, specifically vulnerable populations, to test an intervention and interact with a community to improve health outcomes? Examples of social media included are Facebook, MySpace, microblogs (e.g., Twitter), blogs, and discussion forums. For Question 1, 33 manuscripts were identified, starting in 2009 with topics on Influenza-like Illnesses (n=15), Infectious Diseases (n = 6), Non-infectious Diseases (n=4), Medication and Vaccines (n=3), and Other (n=5). For Question 2, 32 manuscripts were identified, the first in 2000 with topics on Health Risk Behaviors (n=10), Infectious Diseases (n = 3), Non-infectious Diseases (n=9),more » and Other (n=10). The literature on the use of social media to support public health practice has identified many gaps and biases in current knowledge. Despite the potential for success identified in exploratory studies, there are limited studies on interventions and little use of social media in practice. However, information gleaned from the articles demonstrates the effectiveness of social media in supporting and improving public health and in identifying target populations for intervention. A primary recommendation resulting from the review is to identify opportunities that enable public health professionals to integrate social media analytics into disease surveillance and outbreak management practice.« less

Authors:
 [1];  [2];  [3];  [4];  [5];  [6];  [7];  [8];  [2];  [9];  [1];  [10]
  1. Pacific Northwest National Lab. (PNNL), Richland, WA (United States)
  2. International Society for Disease Surveillance, Boston, MA (United States)
  3. Commonwealth Scientific and Industrial Research Organization Digital Productivity Flagship, Canberra (Australia)
  4. Univ. of Utah, Salt Lake City, UT (United States)
  5. The Univ. of Hong Kong (People's Republic of China)
  6. Skoll Global Threats Fund, San Francisco, CA (United States)
  7. Henry M. Jackson Foundation for the Advancement of Military Medicine, Bethesda, MD (United States)
  8. National Institute of Infectious Diseases, Tokyo (Japan)
  9. United States Dept. of Veteran Affairs, Hines, IL (United States)
  10. IFIMAR, Conicet (Argentina)
Publication Date:
Research Org.:
Pacific Northwest National Laboratory (PNNL), Richland, WA (United States)
Sponsoring Org.:
USDOE
OSTI Identifier:
1229934
Report Number(s):
PNNL-SA-110428
Journal ID: ISSN 1932-6203
Grant/Contract Number:  
AC05-76RL01830
Resource Type:
Accepted Manuscript
Journal Name:
PLoS ONE
Additional Journal Information:
Journal Volume: 10; Journal Issue: 10; Journal ID: ISSN 1932-6203
Publisher:
Public Library of Science
Country of Publication:
United States
Language:
English
Subject:
97 MATHEMATICS AND COMPUTING; 59 BASIC BIOLOGICAL SCIENCES; social media; twitter; public and occupational health; disease surveillance; North America; influenza; swine influenza; behavioral and social aspects of health

Citation Formats

Charles-Smith, Lauren E., Reynolds, Tera L., Cameron, Mark A., Conway, Mike, Lau, Eric H. Y., Olsen, Jennifer M., Pavlin, Julie A., Shigematsu, Mika, Streichert, Laura C., Suda, Katie J., Corley, Courtney D., and Braunstein, Lidia Adriana. Using social media for actionable disease surveillance and outbreak management. A systematic literature review. United States: N. p., 2015. Web. doi:10.1371/journal.pone.0139701.
Charles-Smith, Lauren E., Reynolds, Tera L., Cameron, Mark A., Conway, Mike, Lau, Eric H. Y., Olsen, Jennifer M., Pavlin, Julie A., Shigematsu, Mika, Streichert, Laura C., Suda, Katie J., Corley, Courtney D., & Braunstein, Lidia Adriana. Using social media for actionable disease surveillance and outbreak management. A systematic literature review. United States. https://doi.org/10.1371/journal.pone.0139701
Charles-Smith, Lauren E., Reynolds, Tera L., Cameron, Mark A., Conway, Mike, Lau, Eric H. Y., Olsen, Jennifer M., Pavlin, Julie A., Shigematsu, Mika, Streichert, Laura C., Suda, Katie J., Corley, Courtney D., and Braunstein, Lidia Adriana. Mon . "Using social media for actionable disease surveillance and outbreak management. A systematic literature review". United States. https://doi.org/10.1371/journal.pone.0139701. https://www.osti.gov/servlets/purl/1229934.
@article{osti_1229934,
title = {Using social media for actionable disease surveillance and outbreak management. A systematic literature review},
author = {Charles-Smith, Lauren E. and Reynolds, Tera L. and Cameron, Mark A. and Conway, Mike and Lau, Eric H. Y. and Olsen, Jennifer M. and Pavlin, Julie A. and Shigematsu, Mika and Streichert, Laura C. and Suda, Katie J. and Corley, Courtney D. and Braunstein, Lidia Adriana},
abstractNote = {Here, research studies show that social media may be valuable tools in the disease surveillance toolkit used for improving public health professionals’ ability to detect disease outbreaks faster than traditional methods and to enhance outbreak response. A social media work group, consisting of surveillance practitioners, academic researchers, and other subject matter experts convened by the International Society for Disease Surveillance, conducted a systematic primary literature review using the PRISMA framework to identify research, published through February 2013, answering either of the following questions: 1) Can social media be integrated into disease surveillance practice and outbreak management to support and improve public health? 2) Can social media be used to effectively target populations, specifically vulnerable populations, to test an intervention and interact with a community to improve health outcomes? Examples of social media included are Facebook, MySpace, microblogs (e.g., Twitter), blogs, and discussion forums. For Question 1, 33 manuscripts were identified, starting in 2009 with topics on Influenza-like Illnesses (n=15), Infectious Diseases (n = 6), Non-infectious Diseases (n=4), Medication and Vaccines (n=3), and Other (n=5). For Question 2, 32 manuscripts were identified, the first in 2000 with topics on Health Risk Behaviors (n=10), Infectious Diseases (n = 3), Non-infectious Diseases (n=9), and Other (n=10). The literature on the use of social media to support public health practice has identified many gaps and biases in current knowledge. Despite the potential for success identified in exploratory studies, there are limited studies on interventions and little use of social media in practice. However, information gleaned from the articles demonstrates the effectiveness of social media in supporting and improving public health and in identifying target populations for intervention. A primary recommendation resulting from the review is to identify opportunities that enable public health professionals to integrate social media analytics into disease surveillance and outbreak management practice.},
doi = {10.1371/journal.pone.0139701},
journal = {PLoS ONE},
number = 10,
volume = 10,
place = {United States},
year = {Mon Oct 05 00:00:00 EDT 2015},
month = {Mon Oct 05 00:00:00 EDT 2015}
}

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Forecasting influenza-like illness dynamics for military populations using neural networks and social media
journal, December 2017


Web monitoring of emerging animal infectious diseases integrated in the French Animal Health Epidemic Intelligence System
journal, August 2018


Twitter mining using semi-supervised classification for relevance filtering in syndromic surveillance
journal, July 2019


Healthcare practitioners’ views of social media as an educational resource
journal, February 2020


Causal Relationships Among Pollen Counts, Tweet Numbers, and Patient Numbers for Seasonal Allergic Rhinitis Surveillance: Retrospective Analysis
journal, January 2019

  • Wakamiya, Shoko; Matsune, Shoji; Okubo, Kimihiro
  • Journal of Medical Internet Research, Vol. 21, Issue 2
  • DOI: 10.2196/10450

Tweet Classification Toward Twitter-Based Disease Surveillance: New Data, Methods, and Evaluations
journal, January 2019

  • Wakamiya, Shoko; Morita, Mizuki; Kano, Yoshinobu
  • Journal of Medical Internet Research, Vol. 21, Issue 2
  • DOI: 10.2196/12783

Trustworthy Health-Related Tweets on Social Media in Saudi Arabia: Tweet Metadata Analysis
journal, January 2019

  • Albalawi, Yahya; Nikolov, Nikola S.; Buckley, Jim
  • Journal of Medical Internet Research, Vol. 21, Issue 10
  • DOI: 10.2196/14731

Participatory Disease Surveillance: Engaging Communities Directly in Reporting, Monitoring, and Responding to Health Threats
journal, January 2017

  • Smolinski, Mark S.; Crawley, Adam W.; Olsen, Jennifer M.
  • JMIR Public Health and Surveillance, Vol. 3, Issue 4
  • DOI: 10.2196/publichealth.7540

Twitter-Based Influenza Detection After Flu Peak via Tweets With Indirect Information: Text Mining Study
journal, January 2018

  • Wakamiya, Shoko; Kawai, Yukiko; Aramaki, Eiji
  • JMIR Public Health and Surveillance, Vol. 4, Issue 3
  • DOI: 10.2196/publichealth.8627

Social Monitoring for Public Health
journal, August 2017


Toward Data Sense-Making in Digital Health Communication Research: Why Theory Matters in the Age of Big Data
journal, February 2020


The Online Dissemination of Nature–Health Concepts: Lessons from Sentiment Analysis of Social Media Relating to “Nature-Deficit Disorder”
journal, January 2016

  • Palomino, Marco; Taylor, Tim; Göker, Ayse
  • International Journal of Environmental Research and Public Health, Vol. 13, Issue 1
  • DOI: 10.3390/ijerph13010142

Communicable Disease Surveillance Ethics in the Age of Big Data and New Technology
journal, June 2019


Public Health and Epidemiology Informatics: Can Artificial Intelligence Help Future Global Challenges? An Overview of Antimicrobial Resistance and Impact of Climate Change in Disease Epidemiology
journal, August 2019

  • Rodríguez-González, Alejandro; Zanin, Massimiliano; Menasalvas-Ruiz, Ernestina
  • Yearbook of Medical Informatics, Vol. 28, Issue 01
  • DOI: 10.1055/s-0039-1677910

Recent Advances in Using Natural Language Processing to Address Public Health Research Questions Using Social Media and ConsumerGenerated Data
journal, August 2019

  • Conway, Mike; Hu, Mengke; Chapman, Wendy W.
  • Yearbook of Medical Informatics, Vol. 28, Issue 01
  • DOI: 10.1055/s-0039-1677918

Artificial Intelligence for Surveillance in Public Health
journal, August 2019

  • Thiébaut, Rodolphe; Cossin, Sébastien
  • Yearbook of Medical Informatics, Vol. 28, Issue 01
  • DOI: 10.1055/s-0039-1677939

Critical dynamics in population vaccinating behavior
journal, December 2017

  • Pananos, A. Demetri; Bury, Thomas M.; Wang, Clara
  • Proceedings of the National Academy of Sciences, Vol. 114, Issue 52
  • DOI: 10.1073/pnas.1704093114

Data and systems for medication-related text classification and concept normalization from Twitter: insights from the Social Media Mining for Health (SMM4H)-2017 shared task
journal, October 2018

  • Sarker, Abeed; Belousov, Maksim; Friedrichs, Jasper
  • Journal of the American Medical Informatics Association, Vol. 25, Issue 10
  • DOI: 10.1093/jamia/ocy114

Interoperability of Information Systems Managed and Used by the Local Health Departments
journal, November 2016

  • Shah, Gulzar H.; Leider, Jonathon P.; Luo, Huabin
  • Journal of Public Health Management and Practice, Vol. 22, Issue Supplement 6
  • DOI: 10.1097/phh.0000000000000436

Informatics as a Strategic Priority and Collaborative Processes to Build a Smarter, Forward-Looking Health Department
journal, November 2016

  • Lovelace, Kay; Shah, Gulzar H.
  • Journal of Public Health Management and Practice, Vol. 22, Issue Supplement 6
  • DOI: 10.1097/phh.0000000000000452

Using Information Systems to Improve a Mid-Sized Local Health Department's Effectiveness in a Time of Rapid Change
journal, November 2016

  • Lovelace, Kay; Shah, Gulzar H.
  • Journal of Public Health Management and Practice, Vol. 22, Issue Supplement 6
  • DOI: 10.1097/phh.0000000000000455

Identifying tweets of personal health experience through word embedding and LSTM neural network
journal, June 2018


Emojis in public health and how they might be used for hand hygiene and infection prevention and control
journal, February 2020

  • Lotfinejad, Nasim; Assadi, Reza; Aelami, Mohammad Hassan
  • Antimicrobial Resistance & Infection Control, Vol. 9, Issue 1
  • DOI: 10.1186/s13756-020-0692-2

Forecasting influenza-like illness dynamics for military populations using neural networks and social media
journal, December 2017


Twitter mining using semi-supervised classification for relevance filtering in syndromic surveillance
journal, July 2019


Comparing Twitter data to routine data sources in public health surveillance for the 2015 Pan/Parapan American Games: an ecological study
journal, April 2018

  • Khan, Yasmin; Leung, Garvin J.; Belanger, Paul
  • Canadian Journal of Public Health, Vol. 109, Issue 3
  • DOI: 10.17269/s41997-018-0059-0

Causal Relationships Among Pollen Counts, Tweet Numbers, and Patient Numbers for Seasonal Allergic Rhinitis Surveillance: Retrospective Analysis
journal, January 2019

  • Wakamiya, Shoko; Matsune, Shoji; Okubo, Kimihiro
  • Journal of Medical Internet Research, Vol. 21, Issue 2
  • DOI: 10.2196/10450

Tweet Classification Toward Twitter-Based Disease Surveillance: New Data, Methods, and Evaluations
journal, January 2019

  • Wakamiya, Shoko; Morita, Mizuki; Kano, Yoshinobu
  • Journal of Medical Internet Research, Vol. 21, Issue 2
  • DOI: 10.2196/12783

Twitter-Based Influenza Detection After Flu Peak via Tweets With Indirect Information: Text Mining Study
journal, January 2018

  • Wakamiya, Shoko; Kawai, Yukiko; Aramaki, Eiji
  • JMIR Public Health and Surveillance, Vol. 4, Issue 3
  • DOI: 10.2196/publichealth.8627

The Online Dissemination of Nature–Health Concepts: Lessons from Sentiment Analysis of Social Media Relating to “Nature-Deficit Disorder”
journal, January 2016

  • Palomino, Marco; Taylor, Tim; Göker, Ayse
  • International Journal of Environmental Research and Public Health, Vol. 13, Issue 1
  • DOI: 10.3390/ijerph13010142

Effective uses of social media in public health and medicine: a systematic review of systematic reviews
journal, September 2018

  • Giustini, Dean M.; Ali, Syed Mustafa; Fraser, Matthew
  • Online Journal of Public Health Informatics, Vol. 10, Issue 2
  • DOI: 10.5210/ojphi.v10i2.8270