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Making marketing a part of AMR. [Real-time metering systems on natural gas distribution lines]

Journal Article · · American Gas; (United States)
OSTI ID:7305713
 [1]
  1. Andersen Consulting Co., Chicago, IL (United States)
Increasing competition and the need to meet customer demands are driving forces for change in the utility industry. Strategic application of such technologies as automated meter reading (AMR) and other advanced metering systems will play a large role in shaping new ways for utilities to conduct business and increase market share. And marketing will play a major role in determining both the strategic and tactical benefits of AMR. One problem with evaluating AMR technologies is that the typical evaluation doesn't consider a utility's future business environment. Instead, technology is often the only factor taken into consideration when assessing AMR and how it can improve the way one currently conducts business. For successful implementation of an advanced metering system, one should first consider how the new technology will benefit both the company and the customers. A company's marketing group is the best source for determining this, as well as for promoting these benefits once they decide to deploy a system. This paper establishes a guideline for determining and monitoring the market for AMR in a utility.
OSTI ID:
7305713
Journal Information:
American Gas; (United States), Journal Name: American Gas; (United States) Vol. 76:4; ISSN AMGLEH; ISSN 1043-0652
Country of Publication:
United States
Language:
English