Utilities goals determine the best AMR solution
Journal Article
·
· Electric Light and Power
OSTI ID:576188
Deregulation in the electric power industry is forcing many utilities to demand flexible communications systems-capable of providing core utility services, while also readily extendible for revenue-enhancing opportunities. To be competitive, particularly now with deregulation formally debuting, utility decision-makers need to acknowledge choices. Automatic meter reading (AMR) committees everywhere are being challenged by the minute to decide on systems. Appropriate AMR systems will allow utilities to improve efficiency, enhance customer satisfaction and provide additional services in an increasingly competitive environment. Utilities need technology that meets day-to-day requirements now and in the future. They need to decide which AMR value-added services and benefits address customer expectations. They will need to educate their customers more fully and improve communication with them. AMR gives them opportunities to differentiate themselves with lower prices, more services and better customer support.
- OSTI ID:
- 576188
- Journal Information:
- Electric Light and Power, Journal Name: Electric Light and Power Journal Issue: 1 Vol. 76; ISSN ELLPAJ; ISSN 0013-4120
- Country of Publication:
- United States
- Language:
- English
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