Users, dealers rap Leland EMS service

Journal Article · Mon May 31 04:00:00 EDT 1982 · Energy User News; (United States)

OSTI ID:5204430

Zegart, D

Leland Energy Corporation's customers claim the company gives inadequate service for its energy-management systems and hires unqualified dealers because of the firm's focus on marketing rather than service. A Leland spokesman concedes the poor background of company dealers and representatives, but more technical and sales training is underway. Users rated Leland 18th in a list of 19 firms in a survey. Former employees and many dealers relate their experiences with the company. (DCK)

• OSTI ID: 5204430
• Journal Information: Energy User News; (United States), Journal Name: Energy User News; (United States) Vol. 7:22; ISSN EUSND
• Country of Publication: United States
• Language: English

Related Subjects

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATION
320100* -- Energy Conservation
Consumption
& Utilization-- Buildings
CONSUMER PROTECTION
ENERGY MANAGEMENT SYSTEMS
ENERGY SYSTEMS
MARKETING