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U.S. Department of Energy
Office of Scientific and Technical Information

DSM (demand-side management) commercial customer acceptance: Volume 2, Survey and database documentation: Final report. [Demand-side management]

Technical Report ·
OSTI ID:5115811

A survey was conducted among utility DSM (demand-side management) program managers to gather information on the characteristics of commercial sector programs. The survey data were used in part to identify the important factors that influence customer participation in such programs. Information was gathered in the following general areas of interest: (1) program characteristics (e.g., program type, objectives, status, etc.); (2) marketing characteristics (e.g., promotional mechanisms, budget, goals, etc.); (3) customer eligibility and participation (e.g., characteristics of the eligible population, participation by customer category, etc.); and (4) market research information (e.g., the data that pertain to the effectiveness of the progress). The survey obtained information on 108 DSM programs covering a broad range of options, including audits, non-audit information, financial incentive, direct load control, distributed local control, thermal energy storage, time-of-use rates, and other rate programs. Program planners can use the survey database, presented in its entirety in this report, to identify utilities that have already implemented DSM programs of interest and to learn from their experience.

Research Organization:
XENERGY, Inc., Oakland, CA (USA); Battelle Columbus Div., OH (USA)
OSTI ID:
5115811
Report Number(s):
EPRI-EM-5633-Vol.2; ON: TI88920268
Country of Publication:
United States
Language:
English