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U.S. Department of Energy
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DSM (demand-side management) residential customer acceptance: Volume 1, Planning insights: Final report

Technical Report ·
OSTI ID:5115739

A major area of importance within demand-side management (DSM) involves customer acceptance of these programs. DSM Residential Customer Acceptance details the conceptual model used to design the Residential Customer Data Base as well as the relationship between different characteristics of the DSM programs and participation levels. The characteristics of the DSM programs examined included: utility, customers, region and program-specific details. Correlation and regression analysis of the survey responses indicated that program marketing characteristics are generally more important predictors of program participation than utility or customer characteristics. 6 figs., 28 tabs.

Research Organization:
Synergic Resources Corp., Bala-Cynwyd, PA (USA); Heberlein-Baumgartner Research Services, Madison, WI (USA); Battelle Columbus Div., OH (USA)
OSTI ID:
5115739
Report Number(s):
EPRI-EM-5766-Vol.1; ON: TI88009442
Country of Publication:
United States
Language:
English