Organizational requirements definition for designing systems to support intellectual capital management
- ITESM, Monterrey (Mexico)
The intellectual capital of an organization has been defined as the intangible assets of an organization, referring to abilities, information and experience an organization possesses. To manage intellectual capital of organizations, a systemic and human oriented approach must be followed. In this article a means is proposed of managing intellectual capital: participative development of systems supporting the management of abilities (learning systems), information (information systems) and experience (experience systems). The design of these systems should be based on organizational requirements. In this paper, a formal method of requirements definition is presented to be used as the basis of intellectual capital management in organizations. A case study is included to show how the method can be brought into practice as well as its general applicability for managing intellectual capital of organizations.
- OSTI ID:
- 501670
- Report Number(s):
- CONF-961239--
- Country of Publication:
- United States
- Language:
- English
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