Educating the public: Where do we begin?
- National Regulatory Research Inst., Columbus, OH (United States)
Despite the extensive regulatory concurrence regarding the need to educate the public in changing utility markets, the task of doing so remains one of the most salient and challenging tasks facing regulators. As they transition from an environment earmarked by ratebase rate-of-return regulation to the new more-competitive environment, regulators ponder the degree to which the public understands the new competitive environment, the impacts of this environment on their utility service and fees, and the roles, responsibilities, and the mission of the public utilities commission in context of the new regulatory environment. In an effort to mitigate potential fears, confusions, and withdrawal of public support, public utility commissions have begun the monumental task of educating the public and, in the process, repositioning the public utility commission in the eyes of the myriad of consumer, media, governmental, industry, and special interest groups often referred to as the public.
- OSTI ID:
- 329199
- Journal Information:
- NRRI Quarterly Bulletin, Journal Name: NRRI Quarterly Bulletin Journal Issue: 2 Vol. 18; ISSN NQBUEK; ISSN 8756-632X
- Country of Publication:
- United States
- Language:
- English
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