Is there value in value-added services: Evidence from competitive markets in England, Wales, and Norway
Technical Report
·
OSTI ID:238074
As competition in the electric power industry intensifies, the debate about what customers really want to purchase from electric service providers becomes more significant. Are customers merely buying a commodity at the lowest possible cost, or are they interested in buying a host of customized value-added services that enhances the value of the commodity? This report provides some answers from a sample of large, sophisticated industrial and commercial customers in competitive retail markets in England, Whales, and Norway.
- Research Organization:
- Electric Power Research Inst., Palo Alto, CA (United States); EEE Ltd., London (United Kingdom)
- Sponsoring Organization:
- Electric Power Research Inst., Palo Alto, CA (United States)
- OSTI ID:
- 238074
- Report Number(s):
- EPRI-TR--106195
- Country of Publication:
- United States
- Language:
- English
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