Energy efficiency services: What role in a competitive environment?

Journal Article · Tue Nov 01 04:00:00 EST 1994 · Electricity Journal

DOI:https://doi.org/10.1016/1040-6190(94)90100-7· OSTI ID:171645

Newcomb, J ^[1]

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1. E Source, Boulder, CO (United States)

If experience from other industries counts, energy services will remain the strategically critical center of the chessboard in a reconfigured electric utility market. Players who can create customized, integrated packages of customer services will be in a strong position to {open_quotes}create value{close_quotes} in a highly fragmented and competitive industry. The initial phase of disintegration is likely to be followed by period of reintegration, in which non-price services become increasing important. An overview is given on how utilities can deliver value to customers through innovative marketing strategies, leveraging existing knowledge, and the maintaining or building of infrastructure.

• OSTI ID: 171645
• Journal Information: Electricity Journal, Journal Name: Electricity Journal Journal Issue: 9 Vol. 7; ISSN ELEJE4; ISSN 1040-6190
• Country of Publication: United States
• Language: English

Related Subjects

29 ENERGY PLANNING, POLICY, AND ECONOMY
COMPETITION
CONSUMER PROTECTION
DEREGULATION
ELECTRIC POWER INDUSTRY
ENERGY EFFICIENCY
ENVIRONMENTAL EFFECTS
PRICING REGULATIONS
PUBLIC RELATIONS