21. century customers: Volume 1 -- Industry and manufacturing. Final report

Technical Report · Tue Dec 01 04:00:00 EST 1998

OSTI ID:10140161

Hanley, P H; Asfour, A; Tripp, S; Smith, T M ^[1]

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1. Inst. for the Future, Menlo Park, CA (United States)

The arrival of 21st century information technologies has compelled traditional heavy industries such as steel, chemicals, and paper/pulp to invest in new plants and technologies, efficiency moves, globalization of sourcing, and aggressive pursuit of foreign direct investment. This report will assist strategic planners and marketing executives charged with identifying the needs of the widely dispersed industrial sector and provide insights regarding how to improve long-term profitability. Understanding and meeting the evolving needs of industrial customers could be critical to the future prosperity of energy enterprises. This report examines five significant industries that are undergoing dramatic changes in their markets and relationships to buyers of their products--steel and aluminum, paper and pulp, chemicals, plastics, and food processing. The report provides a companion to Volume 2, ``21st Century Customers: Volume 2: Business and Commerce``, covering the evolving needs of five commercial sector businesses.

• Research Organization: Electric Power Research Inst., Palo Alto, CA (United States); Inst. for the Future, Menlo Park, CA (United States)
• Sponsoring Organization: Electric Power Research Inst., Palo Alto, CA (United States)
• OSTI ID: 10140161
• Report Number(s): EPRI-TR--111918-V1; ON: UN99002852
• Country of Publication: United States
• Language: English

Related Subjects

29 ENERGY PLANNING, POLICY, AND ECONOMY
296000
CHEMICAL INDUSTRY
ELECTRIC POWER
ELECTRIC POWER INDUSTRY
FOOD INDUSTRY
MARKET
METAL INDUSTRY
PAPER INDUSTRY
PLANNING
PLASTICS INDUSTRY
POWER DEMAND