Cognitive Task Analysis of Network Analysts and Managers for Network Situational Awareness
The goal of the project was to create a set of next generation cyber situational awareness capabilities with applications to other domains in the long term. The goal is to improve the decision making process such that decision makers can choose better actions. To this end, we put extensive effort into ensuring we had feedback from network analysts and managers and understood what their needs truly were. Consequently, this is the focus of this portion of the research. This paper discusses the methodology we followed to acquire this feedback from the analysts, namely a cognitive task analysis. Additionally, this paper provides the details we acquired from the analysts. This essentially provides details on their processes, goals, concerns, the data and meta-data they analyze, etc. A final result we describe is the generation of a task-flow diagram.
- Research Organization:
- Pacific Northwest National Lab. (PNNL), Richland, WA (United States)
- Sponsoring Organization:
- USDOE
- DOE Contract Number:
- AC05-76RL01830
- OSTI ID:
- 973404
- Report Number(s):
- PNNL-SA-66335
- Resource Relation:
- Conference: Proceedings of the SPIE: Visualization and Data Analysis 2010, 7530:Art No.: 75300H
- Country of Publication:
- United States
- Language:
- English
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