COMPENDIUM: SURVEYS EVALUATING KNOWLEDGE AND OPINIONS CONCERNING HYDROGEN AND FUEL CELL TECHNOLOGIES
- ORNL
- U.S. Department of Energy
This compendium updates a 2003 literature review of surveys of knowledge and opinions of hydrogen and fuel cell technologies. Its purpose is to ensure that results of comparable surveys are considered in surveys conducted by the U.S. Department of Energy (DOE). Over twice as many studies related to the DOE survey have been published since 2003 than prior to that date. The fact that there have been significantly more studies implies that there have been further demonstration projects and/or increased interest in hydrogen and fuel cell technologies. The primary findings of these 15 new surveys, all of which were conducted in Europe (E) or North America (NA), to the DOE surveys are as follows: 1.Respondents who are more educated are more accepting of hydrogen technologies (NA). 2.Respondents who are more knowledgeable about hydrogen and/or fuel cells are more accepting of hydrogen technologies (E, NA). 3.When asked about issues of trust, respondents generally expressed distrust of the government or political parties but trusted scientists and environmental protection organizations (E). 4.Technical knowledge about hydrogen and fuel cell technologies is low (E, NA). 5.Respondents may express opinions about a technology even when they are lacking in knowledge of that technology (E). 6.Women and men have different priorities when deciding on an automobile purchase (E). 7.Public acceptance to hydrogen is vulnerable to perceptions of decreased safety (E, NA). 8.Public acceptance to hydrogen is vulnerable to perceptions of increased cost (E, NA). The DOE surveys are similar to surveys that examine technical knowledge of hydrogen and fuel cell technologies, although the technical questions are certainly different. The DOE surveys are also similar to the opinion surveys in that they address many of the same issues, such as safety, sources of energy information, or trust. There are many differences between the surveys reviewed in this compendium and the DOE surveys. The information for many of the surveys is collected face-to-face or electronically; however, all of the DOE surveys are conducted via telephone interviews. Most of the surveys concentrated on a specific population group, while the DOE surveys addressed five different populations (general public, students, government agencies, end users, and safety and codes officials). No survey (except the DOE survey) conducted since 2003 surveyed students knowledge and opinions of hydrogen and fuel cells. Although several surveys have solicited opinions of users (e.g., passengers of fuel-cell vehicles), no surveys were conducted of end users (industrial users needing large power supplies, commercial users needing uninterrupted power, or transportation businesses). While the International Organization for Standardization (ISO) has surveyed its membership concerning standards, the population of safety and codes officials has not been surveyed. The greatest impact and importance of the DOE surveys is that five distinct population groups are surveyed for both knowledge and opinions on hydrogen and fuel cells. Knowledge levels can be computed for each population group and can be compared across the populations and across time. Opinions can be compared with knowledge levels. A baseline of knowledge levels was derived using the results of the 2004 surveys; this baseline will be compared with the results of the knowledge evaluation for the surveys of 2008/2009 and 2011/2012. The DOE knowledge and opinion surveys are unique in coverage and purpose. It must be noted, however, that response rates for telephone surveys have decreased dramatically over time. Developments in survey methodology research will have to be followed over the next few years so that necessary adjustments are made in the 20112012 DOE hydrogen survey design, to account for cell-phone-only individuals as well as other changes in telephone usage demographics.
- Research Organization:
- Oak Ridge National Lab. (ORNL), Oak Ridge, TN (United States)
- Sponsoring Organization:
- Work for Others (WFO)
- DOE Contract Number:
- DE-AC05-00OR22725
- OSTI ID:
- 969960
- Report Number(s):
- ORNL/TM-2008/151; 400403909; TRN: US201002%%1193
- Country of Publication:
- United States
- Language:
- English
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