Shared-ride paratransit performance evaluation guide. Final report

Technical Report · Wed Nov 01 04:00:00 EST 1989

OSTI ID:7036666

Miller, J H

Shared-ride paratransit systems, ranging from public shared-ride taxis to human service agencies that provide specialized transit service for elderly and handicapped persons, provide essential, but often high-cost, mobility to residents in both urban and rural areas. Managers of these systems are increasingly being called upon to improve the cost-effectiveness of these services, and to provide performance reports to funding agencies, policy boards, and others to assure them that their funds are being spent wisely. The performance evaluation procedure described in the guide meets these two requirements by providing management with an important diagnostic tool to gauge the efficiency and effectiveness of shared-ride paratransit systems. It also provides external reviewers with a report card on the performance of the system. The guide offers recommendations on how to present the results of the analysis and to use the indicators to diagnose and correct problems with the system.

• Research Organization: Pennsylvania Transportation Inst., University Park, PA (USA)
• OSTI ID: 7036666
• Report Number(s): PB-90-153842/XAB
• Country of Publication: United States
• Language: English

Related Subjects

29 ENERGY PLANNING, POLICY, AND ECONOMY
291000 -- Energy Planning & Policy-- Conservation
32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATION
320203* -- Energy Conservation
Consumption
& Utilization-- Transportation-- Land & Roadway
COST BENEFIT ANALYSIS
DOCUMENT TYPES
EFFICIENCY
MANAGEMENT
PROGRESS REPORT
RECOMMENDATIONS
TRANSPORTATION SYSTEMS