Work crew performance model: A method for evaluating training and performance in the mining industry. Information circular/1994
The Work Crew Performance Model (WCPM) seeks to define performance variability within similar tasks of an underground work crew and relate observed variability to a cost consequence. Performance variability is described using work site observations to determine the adherence to job elements contained within a standard operating procedure. Key components of the WCPM include (1) job definition through task analysis and the ranking of job elements by perceived cost consequence, (2) observational techniques for establishing performance baselines by measuring adherence to safe and proficient job procedures, and (3) cost linkages between adherence to task procedures and measures of consequence for noncompliance.
- Research Organization:
- Bureau of Mines, Pittsburgh, PA (United States). Pittsburgh Research Center
- OSTI ID:
- 6968001
- Report Number(s):
- PB-94-188877/XAB; BUMINES-IC-9394
- Resource Relation:
- Other Information: See also PB--84-180199 and PB--90-157082. Library of Congress catalog card No. 94-4644
- Country of Publication:
- United States
- Language:
- English
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