Process Improvement Workbook
This Workbook was written by a team from the Y-12 Quality Division. We have lots of collective experience in improving things, and we assembled our thoughts and ideas. This Workbook is our own idea. For years, we (probably like you) have been exposed to books, videotapes, and courses on the how-to'' of improving things. We found that if you look at all the energy people have put into showing us a better way, and then you look at all the results we have to show for their suggestions and tactics, there is an imbalance. Why don't we have more results to show that improvements have been made We decided the reason had to be a problem of methods. We decided we had the ingredients, but not the recipe This is a hands-on Workbook designed for individual or team use. It guides you to improve whatever process you choose. This Workbook ask questions, and your route through it depends on your answers and on the type of improvement you want. You'll use one Workbook for only one process. Each process will have its own Workbook. To use your Workbook, just read the questions and follow the directions. Your notes document what you believe and what you learn from others. Your Workbook will become a handy record of your process. You can use it to explain the process to others, including your Customers and Suppliers.
- Research Organization:
- Oak Ridge Y-12 Plant, TN (United States)
- Sponsoring Organization:
- DOE; USDOE, Washington, DC (United States)
- DOE Contract Number:
- AC05-84OS21400
- OSTI ID:
- 6428859
- Report Number(s):
- Y/DJ-35707; ON: DE93011839
- Country of Publication:
- United States
- Language:
- English
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