(Electric utility consumer protection on island of Guam). Final report
This report describes the establishment and operation of the Guam Office of Consumer Services, created in 1977 for representing consumers in electric utility matters. Much of the initial effort of the staff was to assist the newly created Guam Public Utilities Commission to become a viable entity. Electric service on the island of Guam is provided jointly by the Guam Power Authority, an autonomous agency of the Government of Guam and the United States Navy. For many years, customers have suffered from frequent outages, severe voltage fluctuation, and high rates. This Office spent nearly two years preparing a case on behalf of electric consumers in an effort to bring about changes in the utility. The hearing took seven months to complete. Our case focused on inequities in the rate structure and operating inefficiencies.
- Research Organization:
- Guam Office of Consumer Services, Agana
- DOE Contract Number:
- FG01-78RG06569
- OSTI ID:
- 5629870
- Report Number(s):
- DOE/RG/06569-T1; ON: DE85009406
- Country of Publication:
- United States
- Language:
- English
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