Risk communication for the natural gas industry. Topical report, May 1996-May 1997
The manual provides the gas industry with: An overview of risk communication and the potential benefits it offers business, A summary of the results of academic research in risk perception, Practical communication tools for addressing the non-technical factors affecting risk perception and for establishing and maintaining trust among various audiences, Techniques for explaining complex technical information to lay audiences, Strategies for dealing with the media and with activist groups, and A process and checklist for planning and evaluating effective risk communication programs. The information includes many examples of successful and unsuccessful efforts in the gas and other industries to convey information about the potential risks that accompany technology.
- Research Organization:
- Resource Strategies, Inc., Madison, WI (United States)
- OSTI ID:
- 512663
- Report Number(s):
- PB--97-171680/XAB; CNN: Contract GRI-5094-250-3035
- Country of Publication:
- United States
- Language:
- English
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