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Title: Evaluation criteria for communications-related corrective action plans

Technical Report ·
DOI:https://doi.org/10.2172/446390· OSTI ID:446390

This document provides guidance and criteria for US Nuclear Regulatory Commission (NRC) personnel to use in evaluating corrective action plans for nuclear power plant communications. The document begins by describing the purpose, scope, and applicability of the evaluation criteria. Next, it presents background information concerning the communication process, root causes of communication errors, and development and implementation of corrective actions. The document then defines specific criteria for evaluating the effectiveness of the corrective action plan, interview protocols, and an observation protocol related to communication processes. This document is intended only as guidance. It is not intended to have the effect of a regulation, and it does not establish any binding requirements or interpretations of NRC regulations.

Research Organization:
Nuclear Regulatory Commission, Washington, DC (United States). Div. of Reactor Controls and Human Factors; US Nuclear Regulatory Commission (NRC), Washington, DC (United States). Div. of Systems Technology
Sponsoring Organization:
Nuclear Regulatory Commission, Washington, DC (United States)
OSTI ID:
446390
Report Number(s):
NUREG-1545; ON: TI97003602; TRN: 97:006513
Resource Relation:
Other Information: PBD: Feb 1997
Country of Publication:
United States
Language:
English