A human engineering and ergonomic evaluation of the security access panel interface
The purpose of this study was to empirically determine which of several security hardware interface designs produced the highest levels of end-user performance and acceptance. The FESSP Security Alarms and Monitoring Systems program area commissioned the authors study as decision support for upgrading the Argus security system`s primary user interface so that Argus equipment will support the new DOE and DoD security access badges. Twenty-two test subjects were repeatedly tested using six remote access panel (RAP) designs. Lawrence Livermore National Laboratory (LLNL) uses one of these interface designs in its security access booths. Along with the RAP B insert-style reader, the authors tested five prototype RAP variants, each with a different style of swipe badge reader, through which a badge is moved or swiped. The authors asked the untrained test subjects to use each RAP while they described how they thought they should respond so that the system would operate correctly in reading the magnetic strip on a security badge. With each RAP variant, subjects were required to make four successful card reads (swipes) in which the card reader correctly read and logged the transaction. After each trial, a subject completed a 10-item interface acceptance evaluation before approaching the next RAP. After interacting with the RAP interfaces (for a total of the six RAP trials), each subject completed a 7-item overview evaluation that compared and ranked the five experimental RAPs, using the original (RAP B) insert style as a standard.
- Research Organization:
- Lawrence Livermore National Lab., CA (United States)
- Sponsoring Organization:
- USDOE, Washington, DC (United States)
- DOE Contract Number:
- W-7405-ENG-48
- OSTI ID:
- 41289
- Report Number(s):
- UCRL-ID--119816; ON: DE95010210
- Country of Publication:
- United States
- Language:
- English
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