Evaluation of Story Maps to Enhance Public Engagement and Communication at Legacy Management Sites - 17334
- US Department of Energy Office of Legacy Management, Morgantown, West Virginia (United States)
- US Department of Energy Office of Legacy Management, Westminster, Colorado (United States)
- US Department of Energy Office of Legacy Management, Grand Junction, Colorado (United States)
- Argonne National Laboratory, Lemont, Illinois (United States)
The US Department of Energy's Office of Legacy Management's (LM) mission is to fulfill the department's post-closure responsibilities and to ensure protection of human health and the environment. Accomplishing that mission currently requires managing 91 legacy sites across the country by performing efficient long-term surveillance and maintenance activities, preserving and making accessible historic site records, and identifying opportunities for beneficial reuse. Integral to the success of these activities is connecting and effectively communicating with the public, governments, and other interested parties. Relationships with such entities are so important that the Office of Legacy Management has elevated such engagement to one of its strategic goals for the next 10 years. Several public engagement efforts are currently supported, including stakeholder meetings, interpretive visitor centers, hard-copy documents, and Internet-based information sources. The tools available to communicate with the public via the Internet are continually improving, and LM proactively evaluates these tools to enhance public engagement. The use of ESRI Story Maps to effectively and more succinctly communicate LM's long-term surveillance and maintenance practices is one tool currently being evaluated. Story Maps can utilize multiple types of content to engage users through site narratives, illustrations of change over time, photos, videos, and embedded links to external sources of information. The ability to illustrate site complexities via graphics and geo-spatial data is particularly useful for staff as well as communicating to stakeholders. Staff with a variety of expertise and functions in the organization can be empowered to respond to stakeholder questions using this tool. In addition, Story Maps can be easily initiated and managed in real time by LM site managers, an efficiency that would be invaluable to them as immediate site communication needs arise. A series of test Story Maps for several sites were developed to explore the capabilities of the tool. The test Story Maps included pages that described site description and overview, historical conditions and use, cleanup conditions, current monitoring data if applicable, and institutional controls. Links to existing communications tools were also incorporated in Story Maps, such as existing web sites that currently store environmental reports and the Geo-spatial Environmental Mapping System (GEMS), where stakeholders can download monitoring data. As with any tool, many things must be taken into consideration, such as: 1) Can the current IT infrastructure support the tool? 2) What data quality protocols need to be established? 2) What resources will be needed to maintain this tool? 3) What type of information should be shared? 4) Who will be responsible for information updates? This paper explores potential approaches for developing and deploying this tool for the public. (authors)
- Research Organization:
- WM Symposia, Inc., PO Box 27646, 85285-7646 Tempe, AZ (United States)
- OSTI ID:
- 22802361
- Report Number(s):
- INIS-US-19-WM-17334; TRN: US19V0372046755
- Resource Relation:
- Conference: WM2017: 43. Annual Waste Management Symposium, Phoenix, AZ (United States), 5-9 Mar 2017; Other Information: Country of input: France; 5 refs.; available online at: http://archive.wmsym.org/2017/index.html
- Country of Publication:
- United States
- Language:
- English
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