Outage management system
Electric utility distribution operations can be characterized by: (1) Minimal availability of telemetry and remote control capabilities. (2) Minimal availability of electronic schematic and geographic maps used for monitoring field crews and network connectivity status. (3) Manual trouble call and outage resolution processing with the use of paper maps, static mapboards, and paper operations processing. The process is usually cumbersome and prone to error. (4) Significant effort spent during fault location and resolution through held crew interactions with the dispatching center. The above characteristics represent opportunities for improvement in the distribution operations of electric utilities. The improvements can be realized through the Outage Management System (OMS) described in this paper. The OMS consists of computer based tools designed for the use of operators to manage planned and unplanned outages in the network. This computer system used to assist electric system operation must be consistent with the following utility objectives: (1) Safety of the public and the utility personnel. (2) Efficient network operation which minimize delivery losses. (3) High quality of service to the customers of the utility. Through the use of information management and workflow automation technologies, the utility company can respond to customers faster and more accurately significantly improving the quality of service. The OMS system described here aids the operator in solving network outages and to provide outage information to the affected customers in the most responsive way possible.
- OSTI ID:
- 192238
- Report Number(s):
- CONF-9501113--
- Country of Publication:
- United States
- Language:
- English
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