In Their Shoes: Persona-Based Approaches to Software Quality Practice Incentivization

Journal Article · Mon Apr 25 00:00:00 EDT 2022 · Computing in Science and Engineering

DOI:https://doi.org/10.1109/mcse.2022.3170027· OSTI ID:1871971

Mundt, Miranda R. ^[1]; Milewicz, Reed M. ^[1]; Raybourn, Elaine M. ^[1]

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1. Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

Many teams struggle to adapt and right-size software engineering best practices for quality assurance to fit their context. Introducing software quality is not usually framed in a way that motivates teams to take action, thus resulting in it becoming a “check the box for compliance” activity instead of a cultural practice that values software quality and the effort to achieve it. When and how can we provide effective incentives for software teams to adopt and integrate meaningful and enduring software quality practices? Here, we explored this question through a persona-based ideation exercise at the 2021 Collegeville Workshop on Scientific Software in which we created three unique personas that represent different scientific software developer perspectives.

• Research Organization: Sandia National Laboratories (SNL-NM), Albuquerque, NM (United States)
• Sponsoring Organization: USDOE National Nuclear Security Administration (NNSA)
• Grant/Contract Number: NA0003525
• OSTI ID: 1871971
• Report Number(s): SAND2022-5143J; 705392
• Journal Information: Computing in Science and Engineering, Journal Name: Computing in Science and Engineering Journal Issue: 3 Vol. 24; ISSN 1521-9615
• Publisher: IEEE Computer Society
• Country of Publication: United States
• Language: English

Related Subjects

97 MATHEMATICS AND COMPUTING
Codes
Laboratories
Software engineering
Software quality
Software reliability
Teamwork