Exploring the Psychometrics of Common Post-Scenario Human Factors Questionnaires of Workload, Situation Awareness, and Perceived Difficulty
Abstract: The United States (U.S.) Department of Energy (DOE) Light Water Reactor Sustainability (LWRS) program has the primary mission of sustaining operation of the existing commercial nuclear power plants (NPPs) through a multi-pathway approach in conducting research and development (R&D). In this effort, the role of human factors engineering (HFE) has been an integral in ensuring new digital upgrades that are part of the overall main control room modernization strategy for various U.S. NPPs optimize human-system performance and do not introduce new human failure modes. In this process, testing and evaluation of concept (i.e., prototype) human machine interfaces (HMIs) are done in operator-in-the-loop studies at various stages of the HFE modification process, such as during design and verification and validation (V&V) [1]. During these studies, licensed operators go through select scenarios using a testbed, such as a full-scale simulator or at a NPP’s training simulator, to identify potential usability issues and provide general design feedback regarding the new digital HMIs. Human-system performance is measured and evaluated through a range of objective and self-report measures that capture aspects of plant performance, task performance, workload, situation awareness, and anthropometric and ergonomic concerns [2]. The use of post-scenario questionnaires is an acceptable method for gathering measures of workload and situation awareness. To this end, the NASA-Task Load Index (TLX) [e.g., 3, 4, & 5] and Situation Awareness Rating Technique (SART) [e.g., 6 & 7] are common standardized questionnaires used for evaluating workload and situation awareness, respectively. When combined, these questionnaires consist of a total of 15 questions, each using a different rating scale. Debriefs are also done through interviews with operators to gather design insight after each scenario. Since operator- and training simulator-time is limited, a concern during this post-scenario period of operator-in-the-loop studies is the limited time available to run scenarios, administer post-scenario questionnaires, and debrief within the allotted simulator time. To address this potential problem, this paper explores the psychometric characteristics of NASA-TLX, SART, and a common one-question post-scenario usability questionnaire (i.e., the single ease question – SEQ [8]) in effort to inform future development of a condensed questionnaire that captures aspects of workload and situation awareness. This exploratory work uses data from four different operator-in-the-loop studies completed under prior LWRS operator-in-the-loop studies. Findings from this paper should support future development of a consolidated questionnaire that may be used in operator-in-the-loop studies, when time is compressed, that conforms to the HFE scientific and regulatory requirements set for NPP control room modernization.
- Research Organization:
- Idaho National Lab. (INL), Idaho Falls, ID (United States)
- Sponsoring Organization:
- USDOE Office of Nuclear Energy (NE)
- DOE Contract Number:
- DE-AC07-05ID14517
- OSTI ID:
- 1669050
- Report Number(s):
- INL/CON-18-45444-Rev000
- Resource Relation:
- Conference: 11th International Topical Meeting on Nuclear Plant Instrumentation, Control and Human Machine Interface Technologies, Orlando, FL, 02/09/2019 - 02/14/2019
- Country of Publication:
- United States
- Language:
- English
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