National Grid: Using the LEAD Tool Data to Target Energy Affordability Services to Eligible Customers in New York

Program Document · Mon Jun 01 00:00:00 EDT 2020

OSTI ID:1668150

In the following use case, investor-owned utility company, National Grid, used the Low-Income Energy Affordability Data (LEAD) Tool to support the implementation of its Home Energy Affordability Team (HEAT), a weatherization program for income-eligible residential natural gas customers in its service territory in Long Island, New York. Using LEAD Tool data, National Grid was able to determine how many households may be eligible for the program to inform additional marketing efforts. This use case is an example of how utilities of all sizes and types in the United States can use the LEAD Tool in similar ways to gain insights and better address customer energy affordability needs.

• Research Organization: EERE Publication and Product Library, Washington, D.C. (United States)
• Sponsoring Organization: USDOE Office of Energy Efficiency and Renewable Energy (EERE), Weatherization & Intergovernmental Program (EE-5W) (Weatherization & Intergovernmental Program Corporate)
• OSTI ID: 1668150
• Report Number(s): DOE/EE-2072; 8312
• Country of Publication: United States
• Language: English

Related Subjects

Low-Income Energy Affordability Data Tool
LEAD Tool
Home Energy Affordability Team (HEAT)
weatherization program