National Hurricane Program Hurricane Evacuation Study Tool End-User Engagement and Usability Analysis

Technical Report · Mon Aug 01 04:00:00 EDT 2016

DOI:https://doi.org/10.2172/1561813· OSTI ID:1561813

Pacheco, Patricia Marie ^[1]; Burks, Lynne Schleiffarth ^[1]; John, Charles Joseph ^[1]; Miller, Trisha Hoette ^[1]; Teclemariam, Nerayo P. ^[1]

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1. Sandia National Laboratories (SNL-CA), Livermore, CA (United States)

The Hurricane Evacuation Study (HES) Tool prototype is a key component of the Federal Emergency Management Agency (FEMA) National Hurricane Program (NHP) Technology Modernization (TM) effort. To ensure the HES Tool captured the necessary capabilities and functionality, engagement with potential end-users and key stakeholders was considered a priority throughout development. Pilot studies with representatives from North Carolina and New York City were done to validate the HES Tool process with their current HES undertaking. These pilot studies let the development of additional capabilities and feedback on the needs of diverse regions. A usability study was carried out with key stakeholders identified by NHP leadership through individualized sessions with identified personnel. The results showed the value of the HES Tool compared to the current process as well as key issues that must be addressed to ensure a final transition.

• Research Organization: Sandia National Laboratories (SNL-CA), Livermore, CA (United States); Sandia National Laboratories, Minneapolis, MN (United States)
• Sponsoring Organization: USDOE National Nuclear Security Administration (NNSA); US Department of Homeland Security (DHS)
• DOE Contract Number: AC04-94AL85000
• OSTI ID: 1561813
• Report Number(s): SAND--2016-7433; 646304
• Country of Publication: United States
• Language: English

Related Subjects

54 ENVIRONMENTAL SCIENCES
97 MATHEMATICS AND COMPUTING