Industrial knowledge design: an approach for designing information artifacts

Schatz, Sae; Berking, Peter; Raybourn, Elaine M.

doi:10.1080/1463922X.2016.1239778

Industrial knowledge design: an approach for designing information artifacts

Journal Article · Thu Jan 19 00:00:00 EST 2017 · Theoretical Issues in Ergonomics Science

DOI:https://doi.org/10.1080/1463922X.2016.1239778· OSTI ID:1421643

Schatz, Sae ^[1]; ^[1]; Raybourn, Elaine M. ^[2]

Office of the Secretary of Defense, Alexandria, VA (United States)
Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

In this study, the authors define a new approach that addresses the challenge of efficiently designing informational artefacts for optimal knowledge acquisition, an important issue in cognitive ergonomics. Termed Industrial Knowledge Design (or InK'D), it draws from information-related (e.g. informatics) and neurosciences-related (e.g. neuroergonomics) disciplines. Although it can be used for a broad scope of communication-driven business functions, our focus as learning professionals is on conveying knowledge for purposes of training, education, and performance support. This paper discusses preliminary principles of InK'D practice that can be employed to maximise the quality and quantity of transferred knowledge through interaction design. The paper codifies tacit knowledge into explicit concepts that can be leveraged by expert and non-expert knowledge designers alike.

View Accepted Manuscript (DOE)

Research Organization:: Sandia National Laboratories (SNL-NM), Albuquerque, NM (United States)

Sponsoring Organization:: USDOE

Grant/Contract Number:: AC04-94AL85000

OSTI ID:: 1421643

Report Number(s):: SAND--2018-0692J; 660127

Journal Information:: Theoretical Issues in Ergonomics Science, Journal Name: Theoretical Issues in Ergonomics Science Journal Issue: 6 Vol. 18; ISSN 1463-922X

Publisher:: Taylor & FrancisCopyright Statement

Country of Publication:: United States

Language:: English

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