A Systematic Approach to Applying Lean Techniques to Optimize an Office Process at the Y-12 National Security Complex

Thesis/Dissertation · Wed Oct 11 04:00:00 EDT 2017

DOI:https://doi.org/10.2172/1411220· OSTI ID:1411220

Credille, Jennifer ^[1]; Owens, Elizabeth ^[1]

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1. Y-12 National Security Complex, Oak Ridge, TN (United States); Univ. of Tennessee, Knoxville, TN (United States)

This capstone offers the introduction of Lean concepts to an office activity to demonstrate the versatility of Lean. Traditionally Lean has been associated with process improvements as applied to an industrial atmosphere. However, this paper will demonstrate that implementing Lean concepts within an office activity can result in significant process improvements. Lean first emerged with the conception of the Toyota Production System. This innovative concept was designed to improve productivity in the automotive industry by eliminating waste and variation. Lean has also been applied to office environments, however the limited literature reveals most Lean techniques within an office are restricted to one or two techniques. Our capstone confronts these restrictions by introducing a systematic approach that utilizes multiple Lean concepts. The approach incorporates: system analysis, system reliability, system requirements, and system feasibility. The methodical Lean outline provides tools for a successful outcome, which ensures the process is thoroughly dissected and can be achieved for any process in any work environment.

• Research Organization: Oak Ridge Y-12 Plant (Y-12), Oak Ridge, TN (United States)
• Sponsoring Organization: USDOE
• DOE Contract Number: NA0001942
• OSTI ID: 1411220
• Report Number(s): IROS363
• Country of Publication: United States
• Language: English

Related Subjects

33 ADVANCED PROPULSION SYSTEMS
42 ENGINEERING
54 ENVIRONMENTAL SCIENCES
LEAN
analysis of variance
environmental compliance
key performance
performance enterprise system
waste evaluation