Integrating TQM into environmental restoration projects
- Jacobs Engineering Group, Inc., Lenexa, KS (United States)
Responsible and cost-effective waste management and environmental restoration are best achieved when the principles and procedures of Total Quality Management are made an integral part of the process. By describing three case histories, we explore and explain techniques for using TQM in environmental projects. Key aspects considered include: quality measurement systems; establishing and maintaining standard operating procedures; management and technical peer review; the use of Quality Improvement Teams; Roadmapping (a new procedure that the US Department of Energy is incorporating into environmental restoration programs); and the role of audit teams in document production. The three case histories covered include: The Department of Energy`s Uranium Mill Tailings Remedial Action Project on which Roadmapping and Quality Improvement Teams have led to significant changes in procedures; the EPA ARCS program on which adoption of project management Standard Operating Procedures enhanced cost and schedule control; the Jacobs Engineering TQM program that emphasizes performance measurement and management and project technical peer review.
- OSTI ID:
- 140096
- Report Number(s):
- CONF-9206114-; TRN: 93:003098-0233
- Resource Relation:
- Conference: 85. annual meeting of the Air and Waste Management Association (AWMA), Kansas City, MO (United States), 21-26 Jun 1992; Other Information: PBD: 1992; Related Information: Is Part Of Air & Waste Management Association 85th annual meeting; PB: 301 p.
- Country of Publication:
- United States
- Language:
- English
Similar Records
Development of a Technical Standard for Radiological Characterization of DAW - 19552
Annual Site Environmental Report: 2009(ASER)