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Title: Job Analysis and Cognitive Task Analysis in National Security Environments.


Abstract not provided.

Publication Date:
Research Org.:
Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)
Sponsoring Org.:
USDOE National Nuclear Security Administration (NNSA)
OSTI Identifier:
Report Number(s):
Journal ID: ISSN 0302--9743; 647225
DOE Contract Number:
Resource Type:
Resource Relation:
Journal Volume: 9743; Conference: Proposed for presentation at the Human-Computer Interaction International Conference held July 20-22, 2016 in Toronto, Canada.
Country of Publication:
United States

Citation Formats

Kittinger, Robert Scott, and Kittinger, Liza Isabel. Job Analysis and Cognitive Task Analysis in National Security Environments.. United States: N. p., 2016. Web. doi:10.1007/978-3-319-39955-3_32.
Kittinger, Robert Scott, & Kittinger, Liza Isabel. Job Analysis and Cognitive Task Analysis in National Security Environments.. United States. doi:10.1007/978-3-319-39955-3_32.
Kittinger, Robert Scott, and Kittinger, Liza Isabel. Thu . "Job Analysis and Cognitive Task Analysis in National Security Environments.". United States. doi:10.1007/978-3-319-39955-3_32.
title = {Job Analysis and Cognitive Task Analysis in National Security Environments.},
author = {Kittinger, Robert Scott and Kittinger, Liza Isabel},
abstractNote = {Abstract not provided.},
doi = {10.1007/978-3-319-39955-3_32},
journal = {},
number = ,
volume = 9743,
place = {United States},
year = {Thu Sep 01 00:00:00 EDT 2016},
month = {Thu Sep 01 00:00:00 EDT 2016}

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  • In complex simulation systems where humans interact with computer-generated agents, information display and the interplay of virtual agents have become dominant media and modalities of interface design. This design strategy is reflected in augmented reality (AR), an environment where humans interact with computer-generated agents in real-time. AR systems can generate large amount of information, multiple solutions in less time, and perform far better in time-constrained problem solving. The capabilities of AR have been leveraged to augment cognition in human information processing. In this sort of augmented cognition (AC) work system, while technology has become the main source for information acquisitionmore » from the environment, the human sensory and memory capacities have failed to cope with the magnitude and scale of information they encounter. This situation generates opportunity for excessive cognitive workloads, a major factor in degraded human performance. From the human effectiveness point of view, research is needed to develop, model, and validate simulation tools that can measure the effectiveness of an AR technology used to support the amplification of human cognition. These tools will allow us to predict human performance for tasks executed under an AC tool construct. This paper presents an exploration of ergonomics issues relevant to AR and AC systems design. Additionally, proposed research to investigate those ergonomic issues is discussed.« less
  • When a computer-based training (CBT) package is part of a performance-based training system, a job/task analysis (JTA) to identify and document training requirements is the first step. To identify and document training requirements, performance-based training mandates that a job/task analysis be completed. To simplify the task of performing the job/task analysis for the control room operators at the plutonium facility at Los Alamos National Laboratory, we wrote the MODULA-2 program QUESTIONNAIRE-TASK-ANALYSIS (QTA). Because we were performing the job/task analysis to meet the requirements of DOE Order 5480.18, the programming was based on the documentation presented in the DOE documents Trainingmore » Accreditation Program Manuals (TAP 1, TAP 2, and TAP 3). The model for the questionnaire portion of the program was Attachment I-8, page I-33, of TAP 2-88. The analysis that recommends no-train, train or overtrain uses the decision tree on page I-10 of TAP 2-88. However, the program is useful beyond just compliance with the Order. The program performs two functions: it collects numerical data from a questionnaire with a rating scale, and it analyzes the data. After the data are collected, the analysis portion uses a decision tree to make training recommendations. The data may be collected using a long form or a short form of the questionnaire. The analysis procedure creates three analysis files based on job classifications of the respondents. Because of the dual capabilities of the program, QTA may be used by a respondent to complete the questionnaire or the analyst to analyze the results of the survey. Before discussing the QTA program in detail, we will briefly review the process of performing a job task analysis. 5 refs.« less
  • Intelligence analysis is a cognitively complex task that is the subject of considerable research aimed at developing methods and tools to aid the analysis process. To support such research, it is necessary to characterize the difficulty or complexity of intelligence analysis tasks in order to facilitate assessments of the impact or effectiveness of tools that are being considered for deployment. A number of informal accounts of ''What makes intelligence analysis hard'' are available, but there has been no attempt to establish a more rigorous characterization with well-defined difficulty factors or dimensions. This paper takes an initial step in this directionmore » by describing a set of proposed difficulty metrics based on cognitive principles.« less
  • The goal of the project was to create a set of next generation cyber situational awareness capabilities with applications to other domains in the long term. The goal is to improve the decision making process such that decision makers can choose better actions. To this end, we put extensive effort into ensuring we had feedback from network analysts and managers and understood what their needs truly were. Consequently, this is the focus of this portion of the research. This paper discusses the methodology we followed to acquire this feedback from the analysts, namely a cognitive task analysis. Additionally, this papermore » provides the details we acquired from the analysts. This essentially provides details on their processes, goals, concerns, the data and meta-data they analyze, etc. A final result we describe is the generation of a task-flow diagram.« less
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