Transformation journey from a help desk to a service desk : preliminary steps and quick wins towards transformation to ITSM.
Conference
·
OSTI ID:1014630
No abstract prepared.
- Research Organization:
- Sandia National Laboratories
- Sponsoring Organization:
- USDOE
- DOE Contract Number:
- AC04-94AL85000
- OSTI ID:
- 1014630
- Report Number(s):
- SAND2010-3200C
- Country of Publication:
- United States
- Language:
- English
Similar Records
Integrated enabling services help desk.
Transformers Service Desk in disguise.
Enhancing Customer Service via Help Desk Design and Support.
Conference
·
Sat May 01 00:00:00 EDT 2004
·
OSTI ID:952842
Transformers Service Desk in disguise.
Conference
·
Thu Feb 28 23:00:00 EST 2019
·
OSTI ID:1644557
Enhancing Customer Service via Help Desk Design and Support.
Conference
·
Wed Apr 01 00:00:00 EDT 2015
·
OSTI ID:1249288