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Title: Mass-transit management: a handbook for small cities. Third edition, revised, February 1988. Part 2. Management and control. Final report

Abstract

The purpose of the revised handbook is to provide information for the management of mass transit in cities operating 101 buses or fewer. A modern, systematic approach to the management of transit firms was worked into the material to improve conventional practices of the transit industry. The small-cities handbook consists of 4 separate volumes/parts. Part 1: Goals, Support and Finance--includes chapters on establishing goals and objectives, understanding the consumer, gaining public support and action, institutionalizing transit as an integral part of the community, and financing transit. Part 2: Management and Control--focuses on management and the control and information devices needed for effective management. Part 3: Operations--covers important areas of day-to-day operations coordinated as the product element in the marketing mix. Part 4: Marketing--addresses promotional activities and the marketing program. The handbook promotes concepts such as results-oriented management, marketing, management-by-objectives. It provides recommendations for policy-making bodies as well as management.

Authors:
; ; ; ;
Publication Date:
Research Org.:
Indiana Univ., Bloomington (USA). Inst. for Urban Transportation
OSTI Identifier:
7094646
Report Number(s):
PB-88-209796/XAB
Resource Type:
Technical Report
Resource Relation:
Other Information: See also Part 1, PB--88-209788, Part 3, PB--88-209804, and PB--81-249880; Also available in set of 4 reports PC E99, PB--88-209770
Country of Publication:
United States
Language:
English
Subject:
32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATION; 29 ENERGY PLANNING, POLICY AND ECONOMY; BUSES; MASS TRANSIT SYSTEMS; MANAGEMENT; URBAN AREAS; INFORMATION SYSTEMS; MANUALS; PLANNING; PROGRESS REPORT; DOCUMENT TYPES; TRANSPORTATION SYSTEMS; VEHICLES; 320203* - Energy Conservation, Consumption, & Utilization- Transportation- Land & Roadway; 291000 - Energy Planning & Policy- Conservation

Citation Formats

Smerk, G M, Henriksson, L, McDaniel, K, Perreault, R, and Stark, S. Mass-transit management: a handbook for small cities. Third edition, revised, February 1988. Part 2. Management and control. Final report. United States: N. p., 1988. Web.
Smerk, G M, Henriksson, L, McDaniel, K, Perreault, R, & Stark, S. Mass-transit management: a handbook for small cities. Third edition, revised, February 1988. Part 2. Management and control. Final report. United States.
Smerk, G M, Henriksson, L, McDaniel, K, Perreault, R, and Stark, S. 1988. "Mass-transit management: a handbook for small cities. Third edition, revised, February 1988. Part 2. Management and control. Final report". United States.
@article{osti_7094646,
title = {Mass-transit management: a handbook for small cities. Third edition, revised, February 1988. Part 2. Management and control. Final report},
author = {Smerk, G M and Henriksson, L and McDaniel, K and Perreault, R and Stark, S},
abstractNote = {The purpose of the revised handbook is to provide information for the management of mass transit in cities operating 101 buses or fewer. A modern, systematic approach to the management of transit firms was worked into the material to improve conventional practices of the transit industry. The small-cities handbook consists of 4 separate volumes/parts. Part 1: Goals, Support and Finance--includes chapters on establishing goals and objectives, understanding the consumer, gaining public support and action, institutionalizing transit as an integral part of the community, and financing transit. Part 2: Management and Control--focuses on management and the control and information devices needed for effective management. Part 3: Operations--covers important areas of day-to-day operations coordinated as the product element in the marketing mix. Part 4: Marketing--addresses promotional activities and the marketing program. The handbook promotes concepts such as results-oriented management, marketing, management-by-objectives. It provides recommendations for policy-making bodies as well as management.},
doi = {},
url = {https://www.osti.gov/biblio/7094646}, journal = {},
number = ,
volume = ,
place = {United States},
year = {Mon Feb 01 00:00:00 EST 1988},
month = {Mon Feb 01 00:00:00 EST 1988}
}

Technical Report:
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