Risk reduction and TQM: A corporate culture of continuous improvement
- Sorrento Electronics, San Diego, CA (United States)
A company supplying products and services to the nuclear industry that implements a cultural commitment to continuous improvement, in addition to providing higher quality products and services, also represents a significant reduction in operational risk to that industry. The implementation of a culture of total quality management (TQM), initiated by Sorrento Electronics (SE) in 1989, involves total commitment to the basic TQM principles: continuous improvement, people performing the work are the best sources of how to do it better, and employees must be empowered to make the improvements. What this means to the nuclear industry is a significant reduction in operational risk through: (1) products based on simpler, standardized, proven designs with established operational track records, enhancing confidence that they will perform as expected; (2) the highest confidence that products and supporting documentation are delivered with zero defects; (3) critical power plant schedules can be supported through the shortest possible equipment delivery times; (4) highly motivated employees with extremely positive attitudes, working together in cross-functional teams, virtually eliminate the possibility of deliberate product tampering or sabotage.
- OSTI ID:
- 7043887
- Report Number(s):
- CONF-920606-; CODEN: TANSA
- Journal Information:
- Transactions of the American Nuclear Society; (United States), Vol. 65; Conference: American Nuclear Society annual meeting, Boston, MA (United States), 7-12 Jun 1992; ISSN 0003-018X
- Country of Publication:
- United States
- Language:
- English
Similar Records
Using a quality road map for DOE site organizational effectiveness
Quality techniques employ teamwork to achieve source reductions
Related Subjects
11 NUCLEAR FUEL CYCLE AND FUEL MATERIALS
NUCLEAR FACILITIES
QUALITY ASSURANCE
SAFETY
DOCUMENTATION
IMPLEMENTATION
REACTOR COMPONENTS
REACTOR OPERATION
RELIABILITY
TRAINING
EDUCATION
OPERATION
220900* - Nuclear Reactor Technology- Reactor Safety
220200 - Nuclear Reactor Technology- Components & Accessories
050400 - Nuclear Fuels- Feed Processing