The application of utility analysis processes to estimate the impact of training for nuclear maintenance personnel
The primary objectives of this study were to test two utility analysis models, the Cascio-Ramos Estimate of Performance in Dollars (CREPID) model and Godkewitsch financial utility analysis model and to determine their appropriateness as tools for evaluating training. This study was conducted in conjunction with Philadelphia Electric Company's Nuclear Training Group. Job performance of nuclear maintenance workers was assessed to document the impact of the training program. Assessment of job performance covered six job performance themes. Additionally, front-line nuclear maintenance supervisors were interviewed to determine their perceptions of the nuclear maintenance training. A comparison of supervisor's perceptions and outcomes of the utility analysis models was made to determine the appropriateness of utility analysis as quantitative tools for evaluating the nuclear maintenance training program. Application of the CREPID utility analysis model indicated the dollar value of the benefits of training through utility analysis was $5,843,750 which represented only four of the job performance themes. Application of the Godkewitsch utility analysis model indicated the dollar value of the benefits of training was $3,083,845 which represented all six performance themes. A comparison of the outcomes indicated a sizeable difference between the dollar values produced by the models. Supervisors indicated training resulted in improved productivity, i.e., improved efficiency and effectiveness. Additionally, supervisors believed training was valuable because it provided nonmonetary benefits, e.g., improved self-esteem and confidence. The application of utility analysis addressed only monetary benefits of training. The variation evidenced by the difference in the outcome of the two models suggests that utility analysis [open quotes]estimates[close quotes] may not accurately reflect the impact of training.
- Research Organization:
- Southern Illinois Univ., Carbondale, IL (United States)
- OSTI ID:
- 5619908
- Resource Relation:
- Other Information: Thesis (Ph.D.)
- Country of Publication:
- United States
- Language:
- English
Similar Records
Enabling Staged Pressurized Oxy-Combustion: Improving Flexibility and Performance at Reduced Cost
A ''Toolbox''21 Equivalent Process for Safety Analysis Software
Related Subjects
99 GENERAL AND MISCELLANEOUS//MATHEMATICS, COMPUTING, AND INFORMATION SCIENCE
ORGANIZATIONAL MODELS
EVALUATION
REACTOR OPERATORS
TRAINING
ECONOMIC ANALYSIS
EFFICIENCY
PERFORMANCE
PRODUCTIVITY
REACTOR MAINTENANCE
ANIMALS
ECONOMICS
EDUCATION
MAINTENANCE
MAMMALS
MAN
PERSONNEL
PRIMATES
VERTEBRATES
210000* - Nuclear Power Plants
990200 - Mathematics & Computers