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Title: User-Centered Design Guidelines for Collaborative Software for Intelligence Analysis

In this position paper we discuss the necessity of using User-Centered Design (UCD) methods in order to design collaborative software for the intelligence community. We present some standing issues in collaborative software based on existing work within the intelligence community. Based on this information we present opportunities to address some of these challenges.
Authors:
;
Publication Date:
OSTI Identifier:
1178885
Report Number(s):
PNNL-SA-100139
400403909
DOE Contract Number:
AC05-76RL01830
Resource Type:
Conference
Resource Relation:
Conference: The International Conference on Collaboration Technologies and Systems (CTS 2014), May 19-23, 2014, Minneapolis, Minnesota, 478-482
Publisher:
IEEE, Piscataway, NJ, United States(US).
Research Org:
Pacific Northwest National Laboratory (PNNL), Richland, WA (US)
Sponsoring Org:
USDOE
Country of Publication:
United States
Language:
English
Subject:
Intelligence community; collaboration; user-centered design; metrics; evaluation