Cost and Quality Management: Making fossil power and plants more competitive: Phase 1. Final report
- San Jose State Univ., CA (United States). Center for Productivity and Mfg. Engineering
Cost and Quality Management theory is helping to make US corporations profitable again. Summarizing Phase 1 of a three-phase study, this report defines how Cost and Quality Management (also called Total Quality Management) relates to power production plants, the barriers standing in the way, and the concepts needed to overcome them. Major barriers include resistance to change, sparse efforts to grow employee initiative and self-esteem, a lack of understanding the importance of internal customers, and traditional management practices as represented by the top-to-bottom organization chart. Breakthrough concepts include a commitment to making and sustaining quality-based changes, realizing the potential of human assets, focusing on satisfying internal as well as external customers, and treating work as a process that crosses departments. The report ends by describing five other ongoing EPRI projects designed to help utility executives change from a traditional management style to Cost and Quality Management.
- Research Organization:
- Electric Power Research Inst., Palo Alto, CA (United States); San Jose State Univ., CA (United States). Center for Productivity and Mfg. Engineering
- Sponsoring Organization:
- Electric Power Research Inst., Palo Alto, CA (United States)
- OSTI ID:
- 10158698
- Report Number(s):
- EPRI-TR-100377; ON: UN92016486
- Resource Relation:
- Other Information: PBD: May 1992
- Country of Publication:
- United States
- Language:
- English
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Related Subjects
99 GENERAL AND MISCELLANEOUS//MATHEMATICS, COMPUTING, AND INFORMATION SCIENCE
FOSSIL-FUEL POWER PLANTS
EFFICIENCY
OPERATION
COST
QUALITY CONTROL
PRODUCTIVITY
MANAGEMENT
PERSONNEL
200100
200600
990100
200102
POWER PLANTS AND POWER GENERATION
ECONOMIC, INDUSTRIAL, AND BUSINESS ASPECTS
POWER CYCLES