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Title: Update on Service Management Project

GS and IT Service Management project status meeting - Distribution: Sigurd Lettow, Frederic Hemmer, Thomas Pettersson, David Foster, Matti Tiirakari, GS⁢ Service Providers When and where: Thursday more »2nd September at 10:00-11:30 in IFiltration Plant (222-R-001) Dear All, We would like to inform you about progress made on different topics like the Service Catalogue, the new Service Management Tool and the Service Desk. We would also like to present the plan for when we hope to go live and what this will mean for all of you running and providing services today. We will need your active support and help in the coming months to make this happen. GS⁢ Service Management Teams Reinoud Martens, Mats Moller« less
video
Title: Update on Service Management Project
Publication Date: 2011-02-28
OSTI Identifier: 1012155
Other Number(s): Other: CERN FILE ID: 264
Resource Type: Multimedia
Specific Type: Multimedia Presentation
Sponsoring Org: USDOE
Subject: SERVICES ; SERVICE MANAGEMENT ; CERN
Publisher: CERN
Country of Publication: CERN
Language: English
Run Time: 0:48:33
System Entry Date: 2018-05-11