Industrial knowledge design: an approach for designing information artifacts
Abstract
In this study, the authors define a new approach that addresses the challenge of efficiently designing informational artefacts for optimal knowledge acquisition, an important issue in cognitive ergonomics. Termed Industrial Knowledge Design (or InK'D), it draws from information-related (e.g. informatics) and neurosciences-related (e.g. neuroergonomics) disciplines. Although it can be used for a broad scope of communication-driven business functions, our focus as learning professionals is on conveying knowledge for purposes of training, education, and performance support. This paper discusses preliminary principles of InK'D practice that can be employed to maximise the quality and quantity of transferred knowledge through interaction design. The paper codifies tacit knowledge into explicit concepts that can be leveraged by expert and non-expert knowledge designers alike.
- Authors:
-
[1];
- Office of the Secretary of Defense, Alexandria, VA (United States)
- Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)
- Publication Date:
- Research Org.:
- Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)
- Sponsoring Org.:
- USDOE
- OSTI Identifier:
- 1421643
- Report Number(s):
- SAND-2018-0692J
Journal ID: ISSN 1463-922X; 660127
- Grant/Contract Number:
- AC04-94AL85000
- Resource Type:
- Accepted Manuscript
- Journal Name:
- Theoretical Issues in Ergonomics Science
- Additional Journal Information:
- Journal Volume: 18; Journal Issue: 6; Journal ID: ISSN 1463-922X
- Publisher:
- Taylor & Francis
- Country of Publication:
- United States
- Language:
- English
- Subject:
- 96 KNOWLEDGE MANAGEMENT AND PRESERVATION; information; knowledge; cognitive; design
Citation Formats
Schatz, Sae, Berking, Peter, and Raybourn, Elaine M. Industrial knowledge design: an approach for designing information artifacts. United States: N. p., 2017.
Web. doi:10.1080/1463922X.2016.1239778.
Schatz, Sae, Berking, Peter, & Raybourn, Elaine M. Industrial knowledge design: an approach for designing information artifacts. United States. https://doi.org/10.1080/1463922X.2016.1239778
Schatz, Sae, Berking, Peter, and Raybourn, Elaine M. Thu .
"Industrial knowledge design: an approach for designing information artifacts". United States. https://doi.org/10.1080/1463922X.2016.1239778. https://www.osti.gov/servlets/purl/1421643.
@article{osti_1421643,
title = {Industrial knowledge design: an approach for designing information artifacts},
author = {Schatz, Sae and Berking, Peter and Raybourn, Elaine M.},
abstractNote = {In this study, the authors define a new approach that addresses the challenge of efficiently designing informational artefacts for optimal knowledge acquisition, an important issue in cognitive ergonomics. Termed Industrial Knowledge Design (or InK'D), it draws from information-related (e.g. informatics) and neurosciences-related (e.g. neuroergonomics) disciplines. Although it can be used for a broad scope of communication-driven business functions, our focus as learning professionals is on conveying knowledge for purposes of training, education, and performance support. This paper discusses preliminary principles of InK'D practice that can be employed to maximise the quality and quantity of transferred knowledge through interaction design. The paper codifies tacit knowledge into explicit concepts that can be leveraged by expert and non-expert knowledge designers alike.},
doi = {10.1080/1463922X.2016.1239778},
journal = {Theoretical Issues in Ergonomics Science},
number = 6,
volume = 18,
place = {United States},
year = {Thu Jan 19 00:00:00 EST 2017},
month = {Thu Jan 19 00:00:00 EST 2017}
}
Free Publicly Available Full Text
Publisher's Version of Record
Other availability
Search WorldCat to find libraries that may hold this journal
Save to My Library
You must Sign In or Create an Account in order to save documents to your library.
Works referenced in this record:
Conceptual approaches for defining data, information, and knowledge
journal, January 2007
- Zins, Chaim
- Journal of the American Society for Information Science and Technology, Vol. 58, Issue 4
Applying simulation experience design methods to creating serious game-based adaptive training systems
journal, March 2007
- Raybourn, Elaine M.
- Interacting with Computers, Vol. 19, Issue 2
Working knowledge: how organizations manage what they know
journal, August 2000
- Davenport, Thomas H.; Prusak, Lawrence
- Ubiquity, Vol. 2000, Issue August
The Millennial Consumer in the Texts of Our Times: Experience and Entertainment
journal, December 2000
- Holbrook, Morris B.
- Journal of Macromarketing, Vol. 20, Issue 2
The Experience of Evolution: Developments in Design Practice
journal, July 2003
- Suri, Jane Fulton
- The Design Journal, Vol. 6, Issue 2
The Plastic Human Brain Cortex
journal, July 2005
- Pascual-Leone, Alvaro; Amedi, Amir; Fregni, Felipe
- Annual Review of Neuroscience, Vol. 28, Issue 1
Hedonomics—affective human factors design
journal, October 2003
- Helander, Martin G.; Po Tham, Ming
- Ergonomics, Vol. 46, Issue 13-14
Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors
journal, August 2004
- Pullman, Madeleine E.; Gross, Michael A.
- Decision Sciences, Vol. 35, Issue 3
Information Processing in Aviation
book, January 2010
- Vidulich, Michael A.; Wickens, Christopher D.; Tsang, Pamela S.
- Human Factors in Aviation
Reconstruction of automobile destruction: An example of the interaction between language and memory
journal, October 1974
- Loftus, Elizabeth F.; Palmer, John C.
- Journal of Verbal Learning and Verbal Behavior, Vol. 13, Issue 5
A Mismatch in the Human Realism of Face and Voice Produces an Uncanny Valley
journal, January 2011
- Mitchell, Wade J.; Szerszen, Kevin A.; Lu, Amy Shirong
- i-Perception, Vol. 2, Issue 1
Impact of Environmental Design Features: Does Color Scheme Influence Transputed Attributions?
journal, September 2005
- Schatz, Sae Lynne; Bowers, Clint A.; Lum, Heather C.
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Vol. 49, Issue 8
Neuroergonomics: a review of applications to physical and cognitive work
journal, January 2013
- Mehta, Ranjana K.; Parasuraman, Raja
- Frontiers in Human Neuroscience, Vol. 7
Learning, thinking, and emoting with discourse technologies.
journal, January 2011
- Graesser, Arthur C.
- American Psychologist, Vol. 66, Issue 8
A brief history of human-computer interaction technology
journal, March 1998
- Myers, Brad A.
- interactions, Vol. 5, Issue 2
New issues in teaching HCI: pinning a tail on a moving donkey
conference, January 2002
- Lazar, Jonathan; Preece, Jenny; Gasen, Jean
- CHI '02 extended abstracts on Human factors in computing systems - CHI '02
Incidental Haptic Sensations Influence Social Judgments and Decisions
journal, June 2010
- Ackerman, J. M.; Nocera, C. C.; Bargh, J. A.
- Science, Vol. 328, Issue 5986
Understanding experience in interactive systems
conference, January 2004
- Forlizzi, Jodi; Battarbee, Katja
- Proceedings of the 2004 conference on Designing interactive systems processes, practices, methods, and techniques - DIS '04
Seeing Between the Pixels
book, January 1997
- Strothotte, Christine; Strothotte, Thomas
- Springer Berlin, Heidelberg
A new paradigm for serious games: Transmedia learning for more effective training and education
journal, May 2014
- Raybourn, Elaine M.
- Journal of Computational Science, Vol. 5, Issue 3
An Attributional Theory of Motivation and Emotion
book, January 1986
- Weiner, Bernard
- Springer New York, NY
Intercultural Competence Game That Fosters Metacognitive Agility and Reflection
book, January 2009
- Raybourn, Elaine M.
- Online Communities and Social Computing