Best of both worlds: decreasing cost per customer and increasing earnings per share
Journal Article
·
· Public Util. Fortn.; (United States)
OSTI ID:6275573
Public-utility managers can improve office productivity by introducing innovative programs to reduce the operating costs of information processing and document management. Professionally designed information and document-management systems that can raise utility earnings and lower expenses can also lower customer rates and raise shareholder earnings. A pilot program at one utility illustrates the savings available from a three-phase departmental review and analysis, personnel training, and file purge. (DCK)
- Research Organization:
- Florida Power and Light Co., Miami
- OSTI ID:
- 6275573
- Journal Information:
- Public Util. Fortn.; (United States), Vol. 111:9
- Country of Publication:
- United States
- Language:
- English
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