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Title: Best of both worlds: decreasing cost per customer and increasing earnings per share

Journal Article · · Public Util. Fortn.; (United States)
OSTI ID:6275573

Public-utility managers can improve office productivity by introducing innovative programs to reduce the operating costs of information processing and document management. Professionally designed information and document-management systems that can raise utility earnings and lower expenses can also lower customer rates and raise shareholder earnings. A pilot program at one utility illustrates the savings available from a three-phase departmental review and analysis, personnel training, and file purge. (DCK)

Research Organization:
Florida Power and Light Co., Miami
OSTI ID:
6275573
Journal Information:
Public Util. Fortn.; (United States), Vol. 111:9
Country of Publication:
United States
Language:
English