Putting strategy to work: Tools for cost and quality management in the 1990s
Utilities face challenges in implementing cost and quality management approaches that will bring bottom-line results in all operational areas. This report identifies successful implementations of approaches that improve productivity and asset utilization and also achieve cost and quality management objectives. It provides insight and direction based on real-life management experience spanning the past decade. The project team performed an extensive literature search to access the latest information on state-of-the-art techniques for cost and quality management. In addition, a nationwide, cross-industry survey provided a picture of today's US Business practices and cost and quality management techniques as well as a glimpse of future plans. The team also developed a portfolio of case studies in leading firms that successfully use cost and quality management. EPRI and an advisory group of representative utilities oversaw the project and reviewed results. This document contains the literature reference guide for volumes 1--5.
- Research Organization:
- Electric Power Research Inst., Palo Alto, CA (United States); Cresap, San Francisco, CA (United States); American Productivity and Quality Center, Houston, TX (United States)
- Sponsoring Organization:
- EPRI; Electric Power Research Inst., Palo Alto, CA (United States)
- OSTI ID:
- 5770979
- Report Number(s):
- EPRI-TR-100052-Vol.5
- Country of Publication:
- United States
- Language:
- English
Similar Records
Putting strategy to work: Tools for cost and quality management in the 1990s. Volume 4, Case study portfolio: Final report
Putting strategy to work: Tools for cost and quality management in the 1990s. Volume 5, Literature reference guide: Final report
Related Subjects
99 GENERAL AND MISCELLANEOUS//MATHEMATICS, COMPUTING, AND INFORMATION SCIENCE
PUBLIC UTILITIES
MANAGEMENT
BIBLIOGRAPHIES
COST
EFFICIENCY
ENERGY DEMAND
ENERGY MANAGEMENT
OPERATING COST
OPERATION
PLANNING
POWER SYSTEMS
QUALITY CONTROL
CONTROL
DEMAND
DOCUMENT TYPES
320603* - Energy Conservation
Consumption
& Utilization- Municipalities & Community Systems- Public Utilities- (1980-)
990100 - Management