Design and field test of collaborative tools in the service of an innovative organization
- EdF R and D -Industrial Risk Management Dept., Human Factors Group, 1, avenue du General de Gaulle, 92 141 Clamart Cedex (France)
This paper presents the design process of collaborative tools, based on ICT, aiming at supporting the tasks of the team that manages an outage of an energy production plant for maintenance activities. The design process follows an iterative and multidisciplinary approach, based on a collective tasks modeling of the outage management team in the light of Socio Organizational and Human (SOH) field studies, and on the state of the art of ICT. Field test of the collaborative tools designed plays a great place in this approach, allowing taking into account the operational world but involves also some risks which must be managed. To implement tools on all the production plants, we build an 'operational concept' with a level of description which authorizes the evolution of tools and allows some local adaptations. The field tests provide lessons on the ICT topics. For examples: the status of the remote access tools, the potential of use of a given information input by an actor for several individual and collective purposes, the actors perception of the tools meaning, and the requirements for supporting the implementation of change. (authors)
- Research Organization:
- American Nuclear Society, 555 North Kensington Avenue, La Grange Park, IL 60526 (United States)
- OSTI ID:
- 22106049
- Resource Relation:
- Conference: ICAPP '12: 2012 International Congress on Advances in Nuclear Power Plants, Chicago, IL (United States), 24-28 Jun 2012; Other Information: Country of input: France; 4 refs.; Related Information: In: Proceedings of the 2012 International Congress on Advances in Nuclear Power Plants - ICAPP '12| 2799 p.
- Country of Publication:
- United States
- Language:
- English
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