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Title: Customer Agreement Considerations for Micro-Grids in Sub-Saharan Africa

Abstract

Micro-grid deployment at a large scale will be necessary for achieving ambitious national and international electrification goals and reaching communities for whom grid extension is prohibitively expensive. The micro-grid industry is growing to fill this need, but barriers remain to reaching scale with sustainable, bankable business models. An important step along the way to industry maturation is creating customer agreements that serve as a foundation for a healthy, long-term relationship between developers, operators, and the communities their micro-grids serve. In addition to directly setting clear expectations with customers, a strong customer agreement can be a valuable tool for prospective funders, system sizing discussions, and customer retention. This report covers considerations for customer agreement design and content, and is intended to serve as a resource for micro-grid developers seeking to develop or re-design customer agreements to support growth and help achieve scale.

Authors:
 [1];  [1];  [1]
  1. National Renewable Energy Lab. (NREL), Golden, CO (United States)
Publication Date:
Research Org.:
National Renewable Energy Lab. (NREL), Golden, CO (United States)
Sponsoring Org.:
United States Agency for International Development (USAID); USDOE
OSTI Identifier:
1465660
Report Number(s):
NREL/TP-7A40-70777
DOE Contract Number:  
AC36-08GO28308
Resource Type:
Technical Report
Country of Publication:
United States
Language:
English
Subject:
24 POWER TRANSMISSION AND DISTRIBUTION; 29 ENERGY PLANNING, POLICY, AND ECONOMY; micro-grids; mini-grids; solar; PV; off-grid; electricity access; energy access; Africa

Citation Formats

Lockhart, Eric, Booth, Samuel, and Baring-Gould, Ian. Customer Agreement Considerations for Micro-Grids in Sub-Saharan Africa. United States: N. p., 2018. Web. doi:10.2172/1465660.
Lockhart, Eric, Booth, Samuel, & Baring-Gould, Ian. Customer Agreement Considerations for Micro-Grids in Sub-Saharan Africa. United States. doi:10.2172/1465660.
Lockhart, Eric, Booth, Samuel, and Baring-Gould, Ian. Wed . "Customer Agreement Considerations for Micro-Grids in Sub-Saharan Africa". United States. doi:10.2172/1465660. https://www.osti.gov/servlets/purl/1465660.
@article{osti_1465660,
title = {Customer Agreement Considerations for Micro-Grids in Sub-Saharan Africa},
author = {Lockhart, Eric and Booth, Samuel and Baring-Gould, Ian},
abstractNote = {Micro-grid deployment at a large scale will be necessary for achieving ambitious national and international electrification goals and reaching communities for whom grid extension is prohibitively expensive. The micro-grid industry is growing to fill this need, but barriers remain to reaching scale with sustainable, bankable business models. An important step along the way to industry maturation is creating customer agreements that serve as a foundation for a healthy, long-term relationship between developers, operators, and the communities their micro-grids serve. In addition to directly setting clear expectations with customers, a strong customer agreement can be a valuable tool for prospective funders, system sizing discussions, and customer retention. This report covers considerations for customer agreement design and content, and is intended to serve as a resource for micro-grid developers seeking to develop or re-design customer agreements to support growth and help achieve scale.},
doi = {10.2172/1465660},
journal = {},
number = ,
volume = ,
place = {United States},
year = {2018},
month = {8}
}

Technical Report:

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