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Title: Measuring Distribution Performance? Benchmarking Warrants Your Attention

Abstract

Identifying, designing, and measuring performance metrics is critical to securing customer value, but can be a difficult task. This article examines the use of benchmarks based on publicly available performance data to set challenging, yet fair, metrics and targets.

Authors:
 [1];  [2]
  1. National Renewable Energy Laboratory (NREL), Golden, CO (United States)
  2. The Wired Group
Publication Date:
Research Org.:
National Renewable Energy Lab. (NREL), Golden, CO (United States)
Sponsoring Org.:
USDOE Office of Energy Efficiency and Renewable Energy (EERE)
OSTI Identifier:
1435704
Report Number(s):
NREL/JA-6A50-71430
Journal ID: ISSN 1040-6190; ELEJE4
DOE Contract Number:
AC36-08GO28308
Resource Type:
Journal Article
Resource Relation:
Journal Name: Electricity Journal; Journal Volume: 31; Journal Issue: 3
Country of Publication:
United States
Language:
English
Subject:
24 POWER TRANSMISSION AND DISTRIBUTION; grid modernization; infrastructure improvement; distribution utility; investor-owned utility; IOU; performance-based compensation; performance metrics; performance benchmarking; performance targets; target setting; distribution rate base; distribution O&M; reliability; customer satisfaction; demand-side management; 2017 customer value ranking

Citation Formats

Ericson, Sean J, and Alvarez, Paul. Measuring Distribution Performance? Benchmarking Warrants Your Attention. United States: N. p., 2018. Web. doi:10.1016/j.tej.2018.03.003.
Ericson, Sean J, & Alvarez, Paul. Measuring Distribution Performance? Benchmarking Warrants Your Attention. United States. doi:10.1016/j.tej.2018.03.003.
Ericson, Sean J, and Alvarez, Paul. Fri . "Measuring Distribution Performance? Benchmarking Warrants Your Attention". United States. doi:10.1016/j.tej.2018.03.003.
@article{osti_1435704,
title = {Measuring Distribution Performance? Benchmarking Warrants Your Attention},
author = {Ericson, Sean J and Alvarez, Paul},
abstractNote = {Identifying, designing, and measuring performance metrics is critical to securing customer value, but can be a difficult task. This article examines the use of benchmarks based on publicly available performance data to set challenging, yet fair, metrics and targets.},
doi = {10.1016/j.tej.2018.03.003},
journal = {Electricity Journal},
number = 3,
volume = 31,
place = {United States},
year = {Fri Apr 13 00:00:00 EDT 2018},
month = {Fri Apr 13 00:00:00 EDT 2018}
}