skip to main content
OSTI.GOV title logo U.S. Department of Energy
Office of Scientific and Technical Information

Title: The Effect of Job Performance Aids on Quality Assurance.

Abstract

Abstract not provided.

Authors:
Publication Date:
Research Org.:
Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)
Sponsoring Org.:
USDOE National Nuclear Security Administration (NNSA)
OSTI Identifier:
1140836
Report Number(s):
SAND2014-2122C
505350
DOE Contract Number:
AC04-94AL85000
Resource Type:
Conference
Resource Relation:
Conference: Proposed for presentation at the 2014 HFES Annual Meeting held October 27-31, 2014 in Chicago, IL.
Country of Publication:
United States
Language:
English

Citation Formats

Fosshage, Erik D. The Effect of Job Performance Aids on Quality Assurance.. United States: N. p., 2014. Web.
Fosshage, Erik D. The Effect of Job Performance Aids on Quality Assurance.. United States.
Fosshage, Erik D. Sat . "The Effect of Job Performance Aids on Quality Assurance.". United States. doi:. https://www.osti.gov/servlets/purl/1140836.
@article{osti_1140836,
title = {The Effect of Job Performance Aids on Quality Assurance.},
author = {Fosshage, Erik D},
abstractNote = {Abstract not provided.},
doi = {},
journal = {},
number = ,
volume = ,
place = {United States},
year = {Sat Mar 01 00:00:00 EST 2014},
month = {Sat Mar 01 00:00:00 EST 2014}
}

Conference:
Other availability
Please see Document Availability for additional information on obtaining the full-text document. Library patrons may search WorldCat to identify libraries that hold this conference proceeding.

Save / Share:
  • Abstract not provided.
  • Job performance aids (JPAs) have been studied for many decades in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in a quality assurance (QA) context. The objective of this thesis was to assess whether a JPA has an effect on the performance of a QA observer performing the concurrent dual verification technique for a basic assembly task. The JPA used in this study was a simple checklist, and the design borrows heavily from prior research on task analysis and other human factors principles. The assembly task andmore » QA construct of concurrent dual verification are consistent with those of a high consequence manufacturing environment. Results showed that the JPA had only a limited effect on QA performance in the context of this experiment. However, there were three important and unexpected findings that may draw interest from a variety of practitioners. First, a novel testing methodology sensitive enough to measure the effects of a JPA on performance was created. Second, the discovery that there are different probabilities of detection for different types of error in a QA context may be the most far-reaching results. Third, these results highlight the limitations of concurrent dual verification as a control against defects. It is hoped that both the methodology and results of this study are an effective baseline from which to launch future research activities.« less
  • In an assessment of criticality safety it is reported that human elements are the primary criticality risk at the Rocky Flats Plant. This statement was based on two findings. First, the most of the tasks and manipulations conducted with radioactive material used in the manufacture of nuclear weapons components are carried out by humans. Secondly, and more importantly, that the results of an analysis of recent criticality safety procedural infractions indicates that many infractions are due to human error and human performance issues. The results of this investigation are supported by analysis of all criticality safety procedural infractions that havemore » occurred at the Rocky Flats Plant (RFP) through July 1989.« less
  • Job performance aids (JPAs) are human factors engineering techniques used to strengthen operating, maintenance, and engineering procedures. They are not a new concept, but one whose time has come. This paper focuses on the application of JPAs to maintenance procedures. Job performance aids research originates from US Department of Defense (DOD) efforts, primarily in maintenance-oriented tasks. While at Connecticut Yankee power plant, the authors, an instructional consultant, and the training manager were investigating ways to enhance training effectiveness. Based on historic research efforts, there is strong evidence that JPAs have the potential to improve human performance and realize additional benefitsmore » of reduced training time and should be incorporated into the training time and should be incorporated into the training curriculum.« less