Developing public affairs counseling skills to support a public participation focus at Fernald

Hoopes, J

Title: Developing public affairs counseling skills to support a public participation focus at Fernald

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Abstract

To provide closer coordination between the Public Affairs Division and environmental restoration management and technical staff, the Fernald Environmental Restoration Management Corporation (FERMCO) matrixed Public Affairs staffers as counselors to project teams within FERMCO. Close coordination between technical staff and public affairs staff is essential for effective public communication in a public participation, environmental risk communication environment. Two-way symmetrical communication (public participation) represents a paradigm shift for public affairs staff who have developed skills primarily in a public information (asymmetrical communication) environment. While there has been much focus in the literature and workshops on management changes needed to support a public participation environment, less attention has been paid to identifying and developing the skills needed by public affairs professionals to support public participation. To support the new counseling role of public affairs staffers, FERMCO used a public affairs training consultant to design and deliver a workshop to initiate development of the skills needed for the public affairs counseling role. This paper describes FERMCO`s matrixed counseling program and the training to develop public affairs counseling skills for the public participation environment.

Authors:

Hoopes, J ^[1]

Fernald Environmental Restoration Management Corp., Cincinnati, OH (United States)

Publication Date:: Tue Mar 01 00:00:00 EST 1994

Research Org.:: USDOE Albuquerque Field Office, NM (United States). Uranium Mill Tailings Remedial Action Project Office

Sponsoring Org.:: USDOE, Washington, DC (United States)

OSTI Identifier:: 10134611

Report Number(s):: CONF-940225-74
ON: DE94008609; BR: EW2010102/EX2040010

DOE Contract Number:: AC04-91AL62350

Resource Type:: Conference

Resource Relation:: Conference: Waste management `94: working towards a cleaner environment,Tucson, AZ (United States),27 Feb - 3 Mar 1994; Other Information: PBD: [1994]

Country of Publication:: United States

Language:: English

Subject:: 11 NUCLEAR FUEL CYCLE AND FUEL MATERIALS; FEED MATERIALS PRODUCTION CENTER; REMEDIAL ACTION; PUBLIC RELATIONS; WASTE MANAGEMENT; COMMUNICATIONS; ENVIRONMENTAL POLICY; PUBLIC INFORMATION; PUBLIC OPINION; POLITICAL ASPECTS; 054000; HEALTH AND SAFETY

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                    Hoopes, J. Developing public affairs counseling skills to support a public participation focus at Fernald.  United States: N. p., 1994. 
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                    Hoopes, J. Developing public affairs counseling skills to support a public participation focus at Fernald.  United States.

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                    Hoopes, J. 1994.  
        "Developing public affairs counseling skills to support a public participation focus at Fernald".  United States.  https://www.osti.gov/servlets/purl/10134611.

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@article{osti_10134611,

  title        = {Developing public affairs counseling skills to support a public participation focus at Fernald},

  author       = {Hoopes, J},

  abstractNote = {To provide closer coordination between the Public Affairs Division and environmental restoration management and technical staff, the Fernald Environmental Restoration Management Corporation (FERMCO) matrixed Public Affairs staffers as counselors to project teams within FERMCO. Close coordination between technical staff and public affairs staff is essential for effective public communication in a public participation, environmental risk communication environment. Two-way symmetrical communication (public participation) represents a paradigm shift for public affairs staff who have developed skills primarily in a public information (asymmetrical communication) environment. While there has been much focus in the literature and workshops on management changes needed to support a public participation environment, less attention has been paid to identifying and developing the skills needed by public affairs professionals to support public participation. To support the new counseling role of public affairs staffers, FERMCO used a public affairs training consultant to design and deliver a workshop to initiate development of the skills needed for the public affairs counseling role. This paper describes FERMCO`s matrixed counseling program and the training to develop public affairs counseling skills for the public participation environment.},

  doi          = {},

  url          = {https://www.osti.gov/biblio/10134611},
  journal      = {},
number       = ,

  volume       = ,

  place        = {United States},

  year         = {Tue Mar 01 00:00:00 EST 1994},

  month        = {Tue Mar 01 00:00:00 EST 1994}

}

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